terrykohler
Well Known Member
Yesterday I received my credit card statement, which indicated an annual renewal fee for my spot messenger. I called this morning to cancel service (haven't used the unit in at least 8 months) and was told that my new service cycle began 8/1 and was billed on my credit card on 9/1. As SPOT does not allow cancellation/refund 30 days after the cycle date, I was SOL (even if I looked at my statement on a daily basis, I probably wouldn't have caught it in time). I told the service guy this was not reasonable as no alert had been sent to me. His response - Too late for a refund. Read the contract. Just a warning to anyone using this product.
Terry, CFI
RV-9A N323TP
Terry, CFI
RV-9A N323TP