To the VAF Family -
It's been a lonnnng time coming, but we're super excited to announce that we've released our new online web e-commerce store, and you can access it at http://store.vansaircraft.com now before we announce it to the rest of the world. We will be sending invitation emails to all of our customers' email addresses soon, as well, but if you want the sneak-peek, here's your opportunity!
There's so much that's new, we really can't list everything here - but here are a few of the highlights:
We want to thank the many Van's customers who volunteered to help test the new store over the past few months as well as several of our employees and contractors! I'll include that thank-you note in the next post.
Some screen grabs are below, but be sure to go check it out for yourself!
It's been a lonnnng time coming, but we're super excited to announce that we've released our new online web e-commerce store, and you can access it at http://store.vansaircraft.com now before we announce it to the rest of the world. We will be sending invitation emails to all of our customers' email addresses soon, as well, but if you want the sneak-peek, here's your opportunity!
There's so much that's new, we really can't list everything here - but here are a few of the highlights:
- All new modern look and feel and substantially better technology under the hood, with better content organization
- Substantially improved product/catalog searching
- Photos and technical drawings of parts and products to help in identification
- Detailed specifications (sizes, lengths, material, etc.) for hardware and other standard parts
- Filter the items you’re viewing by various parameters, including applicable RV model, hardware specs, and more
- Cross-reference part numbers and identifiers on items that are known by multiple names/codes
- Browse the parts and hardware included in the kit for your RV
- Create and sign into your very own Van’s store account
- Save items on a list of future purchases
- Associate your kit(s)/airplane(s) with your account and connect part orders to an airplane
- View the most recent digital plans for your RV model
- Quickly access service information documents for your RV model
- Securely save as many billing and shipping addresses, payment methods, and other useful pieces of information as you like, to avoid re-typing on subsequent visits
- Emails are generated when your order status changes, covering the initial order, invoice, shipped status, and more
- Tracking info for shipments is included in email and account notifications
- Access the history of all orders made on the new system, including the ability to quickly re-order items from your history when needed
- Product Q&A – Have a question? Submit a question on the product page to help others when they’re shopping for the same products in the future.
- The current stock status of each product is shown, so you can know what’s in stock and what’s not as you place your order
- You’ll be presented an option at checkout when necessary, so you can choose to wait until all backordered items are ready to ship, or have us ship each item on your order as they’re available
- Tax is now calculated before you check out where required (note: we’re still working on being able to provide shipping quotes at checkout in a future release, and we know everyone wants this as much as we do – turns out that’s a pretty complex and significant amount of work!)
We want to thank the many Van's customers who volunteered to help test the new store over the past few months as well as several of our employees and contractors! I'll include that thank-you note in the next post.
Some screen grabs are below, but be sure to go check it out for yourself!