Isn't 3 years of this promise enough already!?!?!
dynonsupport said:
At this point, we'd recommend you wait if you want a heated pitot. It's that close. We are not taking orders yet, but we will post here when we are.
OK, I rarely spout off too harshly...but....for the love of Pete already....
I along with everyone else have heard nearly this exact statement for going on FOUR YEARS now!
ENOUGH ALREADY !!!!
It's been on your website since 2003. Here's a quote from your website on Aug.12, 2003.
Dynon's heated pitot (available early 2004 for an introductory price of $199)"
Just pipe down about "almost...soon...just about...shortly....before too long" already.
Let me know when I can order one - it's that simple! I love your company, I love your products (I fly behind it), but I detest this stringing everyone along for a product that has been YEARS in the making and YEARS in the marketing. I wish all manufacturers would just NOT RELEASE ANYTHING until it was ACTUALLY AVAILBLE to buy. Until I can buy one it's still smoke and mirrors / vaporware - no matter what you say.
The fact is that as it sits this minute I cannot buy one, I cannot order one, nor I have I even ever seen one.
Just knock off the "hold on a little longer" sales/marketing rhetoric until we can actually buy them. Until they are shipping they don't exist for us a customers so why continue to perpetuate this? If I were you I'd leave the marketing to your marketing people and focus on support....that is support of products that actually are being sold, shipped & installed. As a person (anonymous as you choose to be) your knowledge in support is obvious and you are due that respect, but your sales/marketing skills leave a lot to be desired.
Sorry for the harsh words and it's nothing personal but it needed to be said.
Cheers,
Stein.
P.S., just annoyed with lots of mfgrs promising things YEARS before they deliver them. I'd rather not know about it until I can buy it. If I had a nickle for every product I'd waited for that was "really close"...well, you know