Yes ...
My fuel selector valve arrived a couple of hours ago.
Ordered and paid for on 2022-03-03.
Andair website terms and conditions include:
"Availability – While we endeavor to hold sufficient stock to meet all orders, if, we have insufficient stock to deliver the goods ordered by you, after a reasonable period of time, you will be notified. We will not be obliged to offer any additional compensation for disappointment suffered
Delivery – We will deliver the goods ordered by you as soon as reasonably practicable to the address you give us for delivery at the time you made your order. If we are unable to dispatch your order within 28 days, we will advise you of the delivery time. "
When I heard nothing by 2022-06-25, sent them an email. No response. Called them. A friendly and competent-seeming woman told me they had component supply delays, but my selector would be completed in about two weeks.
No further contact by 2022-09-26, so called them again. Same person, same two weeks to completion.
No further contact by 2023-01-10, called them again. Same person said my selector had been manufactured, was awaiting final inspection, she would make sure it was inspected and dispatched tomorrow.
Message from FedEx 2023-01-12, my package was picked up from England. Tracking showed it travelling via Paris CDG, Dubai, Singapore and Mascot, arriving in Sydney 2023-01-13. Then moved around Sydney through three different FedEx facilities, finally in my eager hands this morning.
Good looking hardware, friendly staff, customer information system needs work.