Pilottonny
Well Known Member
That is not satisfactory!
Bill,
that sounds not good at all! I am not going to fly with an AP that I know, is not working properly! Flying out to the factory is not an option for me (from Belgium). The problem needs to be cured before I build on anyway! After all the effort I put in, adapting the controls, installing brackets, wiring, installing the servo's, cutting my panel, testing, etc., there is just no way back! Trutrak will have to make this work!
This problem so far has cost me over $ 600,- in shipping cost, coax connectors, wire, import duties and VAT, (on the return parcels, because the Belgian Customs charge it anyway, even with the paperwork saying it is a free repair). So far I have paid all these costs, without arguing with Trutrak about it, because I was under the impression, from Lucas, that Trutrak were also doing their best and were going to cure this problem pretty pronto.
Yesterday Lucas asked me at what frequencies the problem occurred. I haven't heard from him since my answer yesterday. I will give him some more time before I start calling.
Thanks for sharing, maybe....., maybe... your problem will get solved when they find the cure for my problem, who knows.
Please monitor this thread.
Kind regards, Tonny
Bill,
that sounds not good at all! I am not going to fly with an AP that I know, is not working properly! Flying out to the factory is not an option for me (from Belgium). The problem needs to be cured before I build on anyway! After all the effort I put in, adapting the controls, installing brackets, wiring, installing the servo's, cutting my panel, testing, etc., there is just no way back! Trutrak will have to make this work!
This problem so far has cost me over $ 600,- in shipping cost, coax connectors, wire, import duties and VAT, (on the return parcels, because the Belgian Customs charge it anyway, even with the paperwork saying it is a free repair). So far I have paid all these costs, without arguing with Trutrak about it, because I was under the impression, from Lucas, that Trutrak were also doing their best and were going to cure this problem pretty pronto.
Yesterday Lucas asked me at what frequencies the problem occurred. I haven't heard from him since my answer yesterday. I will give him some more time before I start calling.
Thanks for sharing, maybe....., maybe... your problem will get solved when they find the cure for my problem, who knows.
Please monitor this thread.
Kind regards, Tonny