LettersFromFlyoverCountry
Well Known Member
I guess when Avery Tools wasn't at Oshkosh this year, it signaled the end of an era and today's note that Bob and his wife are retiring and ending the business is good news for them. So, congratulations.
That said, it marks another iconic passage. Such is life and all but the Avery family (the whole employee group) were a beacon of helpfulness at a time when there weren't forums or the Internet to get help and answers outside of a call to Van's.
They also set a standard for customer service that others who cater to our sport/hobby are required to meet because that's what we're use to and what we demand.
They were, above all, "one of us." That's important.
Thanks to the Avery "family" one and all for being there for us. We wish you happy travels.
That said, it marks another iconic passage. Such is life and all but the Avery family (the whole employee group) were a beacon of helpfulness at a time when there weren't forums or the Internet to get help and answers outside of a call to Van's.
They also set a standard for customer service that others who cater to our sport/hobby are required to meet because that's what we're use to and what we demand.
They were, above all, "one of us." That's important.
Thanks to the Avery "family" one and all for being there for us. We wish you happy travels.