Long winded but worth telling ...
I started my research into purchasing an engine for my RV14 early last summer. During Oshkosh I did the usual rounds of all the vendors and stopped by Lycoming to discuss their engines and the options available. Jeff Schans (Thunderbolt Sales Mgr) was working the floor. I was just one of many wandering through the booth that day. Jeff took almost an hour going over everything available both for their stock engine offerings and the Thunderbolt option. At the end of the day, I bite the bullet and ordered the I0-390 Thunderbolt through Van’s.
Through the autumn life got unexpectedly busy and I asked if I could go to the back of the Oshkosh orders as I came across a great deal for a Hangar that needed a some updating and winterizing. I asked several times for an extension ... each time .... never an issue.
After Xmas I got a couple of emails from Jeff to confirm configuration, colours and pickup details as my build approached.
Fast forward to last week, finally time to take delivery. Drove down from the Toronto. Arriving at the factory mid-afternoon, Jeff met us at the front door and proceeded to give us a great tour of the plant. Introduced me to the Gentlemen who built my engine. Very evident they are proud of their product and workmanship!
I had made arrangements to pick up my engine first thing in the morning. Woke up to a nasty snowstorm. No problem, Jeff met us at shipping with the crate winterized for the 5 hr drive north. That evening got a text just checking to make sure the engine and Crew made it home safe.
The customer service I received from Jeff & Lycoming was outstanding. His enthusiasm and knowledge (he is a A&P/IA) for his Thunderbolt engine was awesome. Thanks Jeff!
Leaving Williamsport with my baby on board..
I started my research into purchasing an engine for my RV14 early last summer. During Oshkosh I did the usual rounds of all the vendors and stopped by Lycoming to discuss their engines and the options available. Jeff Schans (Thunderbolt Sales Mgr) was working the floor. I was just one of many wandering through the booth that day. Jeff took almost an hour going over everything available both for their stock engine offerings and the Thunderbolt option. At the end of the day, I bite the bullet and ordered the I0-390 Thunderbolt through Van’s.
Through the autumn life got unexpectedly busy and I asked if I could go to the back of the Oshkosh orders as I came across a great deal for a Hangar that needed a some updating and winterizing. I asked several times for an extension ... each time .... never an issue.
After Xmas I got a couple of emails from Jeff to confirm configuration, colours and pickup details as my build approached.
Fast forward to last week, finally time to take delivery. Drove down from the Toronto. Arriving at the factory mid-afternoon, Jeff met us at the front door and proceeded to give us a great tour of the plant. Introduced me to the Gentlemen who built my engine. Very evident they are proud of their product and workmanship!
I had made arrangements to pick up my engine first thing in the morning. Woke up to a nasty snowstorm. No problem, Jeff met us at shipping with the crate winterized for the 5 hr drive north. That evening got a text just checking to make sure the engine and Crew made it home safe.
The customer service I received from Jeff & Lycoming was outstanding. His enthusiasm and knowledge (he is a A&P/IA) for his Thunderbolt engine was awesome. Thanks Jeff!
Leaving Williamsport with my baby on board..
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