I would like to take this opportunity to give a shout out to superior customer service skills I experienced with Rob Hickman, President and founder at Advanced Flight. My Rv-10 with an Advanced quick panel was having a #1 comm issue with my Avidyne IFD-540. Rob took ownership of the situation, he provided first class troubleshooting techniques and explained prints and operational techniques in an easy to understand manner. He was available on the weekends and sent me his cell to call for information. He even offered even to come and help.. a little far considering I’m based in Florida and he’s in Oregon.
It is nice to experience first class help and Rob and his team should be commended. Makes me feel fortunate that I bought a quick panel that is supported as well as it is.
Happy flying!!
It is nice to experience first class help and Rob and his team should be commended. Makes me feel fortunate that I bought a quick panel that is supported as well as it is.
Happy flying!!