TJCF16
Well Known Member
I have had my airplane down for it's condition inspection for the last month. I powered it up the other day for the first time. I got a Pitch servo hardware fail. I cycled power and it went out. Now everytime I turn power on for the first time I have the same error message and have to clear it by cycling avionics power.
I called Garmin and my servos serial number fall in the ones they have had problems with. They are sending me new ones. But here is my beef with Garmin.
1. I had to purchase the servo's ($1800.00) and will be refunded when they receive the old ones! (like I am going to steel their cheap faulty servos!
2. I have to pay to ship them back to the company. (they did give me an RMA #) so why do I have to be out the shipping costs for their issue!
I feel they should at least pay to ship them back! My god I spent over $30,000 dollars on all Garmin equipment on my plane. Seem's like a very cheep approach to a good customer.
I called Garmin and my servos serial number fall in the ones they have had problems with. They are sending me new ones. But here is my beef with Garmin.
1. I had to purchase the servo's ($1800.00) and will be refunded when they receive the old ones! (like I am going to steel their cheap faulty servos!
2. I have to pay to ship them back to the company. (they did give me an RMA #) so why do I have to be out the shipping costs for their issue!
I feel they should at least pay to ship them back! My god I spent over $30,000 dollars on all Garmin equipment on my plane. Seem's like a very cheep approach to a good customer.