To all of you who are using Partain Transportation:
You are making a good decision. Your kits will arrive in good condition.
However, don't expect Mr. Partain to return your calls or even to answer his phone very often. That is just not something he does nearly as much as he should.
My actual delivery date was more than a week later than I was lead to believe. My QB loaded on one of the trailers in the morning on Friday, the 3rd of August. It promptly sat in Van?s parking lot for a week and didn?t pull out until the morning of the 10th. When I called Tony to ask about the status, I got no response. When the driver finally called a week later to say he was on the way, it was then that I found out that my driver had taken a week of vacation. As far as I knew, my kit left Van?s on the 3rd. I didn?t know where it was or when it would arrive. Tony told me that Bob Paladini would be hauling my kit from the very beginning, but he didn?t give me his cell number. I had to wait until Mr. Paladini called me. I was in an information ?black hole? for over a week. Had I shipped a box of junk, not knowing where it was would make little difference. But shipping something as emotionally involved as an airplane kit is something that I want to know the status of on a regular basis. Tony should know how emotionally charged this is; he is an RV builder himself.
The reason that your kits will arrive in good shape is because of the owner/operator arrangement; the driver is responsible for any damage, so he is more careful than the typical hired hand driving company equipment.
Bottom line: Use Partain Transportation. He is cheaper than the commercial freight lines, you do not have to pay for crating, the likelihood of a damage free shipment is very high and the drivers are more careful than usual. Ask Mr. Partain to give you the number of the driver as soon as the driver is identified. That way, you don?t need to bother Tony and you will be better informed. I will use Mr. Partain in the future if he will accept me as a customer, but I will ask that I be allowed to contact the driver much earlier in the process.
Ken Korenek
Arlington, Texas
You are making a good decision. Your kits will arrive in good condition.
However, don't expect Mr. Partain to return your calls or even to answer his phone very often. That is just not something he does nearly as much as he should.
My actual delivery date was more than a week later than I was lead to believe. My QB loaded on one of the trailers in the morning on Friday, the 3rd of August. It promptly sat in Van?s parking lot for a week and didn?t pull out until the morning of the 10th. When I called Tony to ask about the status, I got no response. When the driver finally called a week later to say he was on the way, it was then that I found out that my driver had taken a week of vacation. As far as I knew, my kit left Van?s on the 3rd. I didn?t know where it was or when it would arrive. Tony told me that Bob Paladini would be hauling my kit from the very beginning, but he didn?t give me his cell number. I had to wait until Mr. Paladini called me. I was in an information ?black hole? for over a week. Had I shipped a box of junk, not knowing where it was would make little difference. But shipping something as emotionally involved as an airplane kit is something that I want to know the status of on a regular basis. Tony should know how emotionally charged this is; he is an RV builder himself.
The reason that your kits will arrive in good shape is because of the owner/operator arrangement; the driver is responsible for any damage, so he is more careful than the typical hired hand driving company equipment.
Bottom line: Use Partain Transportation. He is cheaper than the commercial freight lines, you do not have to pay for crating, the likelihood of a damage free shipment is very high and the drivers are more careful than usual. Ask Mr. Partain to give you the number of the driver as soon as the driver is identified. That way, you don?t need to bother Tony and you will be better informed. I will use Mr. Partain in the future if he will accept me as a customer, but I will ask that I be allowed to contact the driver much earlier in the process.
Ken Korenek
Arlington, Texas
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