snoopyflys
Well Known Member
Just a quick note on the recent service I received from Planetools, Inc. My palm drill keyless chuck got stuck in full open position and would not budge. I contacted Planetools about the problem and they offered to repair/replace free of charge (exc. shipping which is ok). The drill was returned repaired within 2 days. I also had an problem with my #40 dimple die. They sent me a new set free of charge. This goes to show that even after a couple of years, Planetools stands behind their products and 100% guaranty. I am very pleased with Planetools and will do business with them again.