NavyS3BNFO
Well Known Member
Has anyone else been charged extra for “inside delivery” of a kit? I received my finish kit and had the delivery driver move it on the pallet Jack just inside my garage. I’ve done that with the wing and fuselage kits as well. I just received an additional bill from XPO Logistics for $140 for the inside delivery fee. That’s after I wrote a check for the $1,477 normal delivery fee. At no time during the delivery process did the driver mention the additional fee and I’ve never been charged anything extra for the other two kits.
I’m just trying to figure out where to go from here. I’m definitely going to call XPO Logistics but also wondering if Vans has any leverage with the company or am I at their mercy. And if anyone else has run into this. Like I said it’s a new one for me.
I’m just trying to figure out where to go from here. I’m definitely going to call XPO Logistics but also wondering if Vans has any leverage with the company or am I at their mercy. And if anyone else has run into this. Like I said it’s a new one for me.