Mike S
Senior Curmudgeon
I want to let folks know how pleased I am with the support I have received from GRT.
Both Sandy, and Carlos, are fantastic to work with, and very knowledgeable------and most important they can communicate that knowledge to a tech challenged dummy like me.
I have spent probably a total of 1 1/2 to 2 hours on the phone with Carlos over the last couple days, first diagnosing the problems I was having, --many, and their cause, mostly wiring, then after I made the wiring changes suggested, more time on testing the changes, and finally getting all the settings/configurations done correctly.
As of now, it appears that I have all the magic correctly installed, and all the bells and whistles are ringing and tooting away in perfect harmony
The more I fly behind these units, the more I am impressed with the capabilities, and features they offer.
But the most fantastic box of magical electronics is not worth a hill of beans without proper support behind it.
Luckily for me, GRT rates a 10+ on both factors.
Carlos, and Sandy, dinner on me one of the evenings at Oshkosh.
Thanks
Both Sandy, and Carlos, are fantastic to work with, and very knowledgeable------and most important they can communicate that knowledge to a tech challenged dummy like me.
I have spent probably a total of 1 1/2 to 2 hours on the phone with Carlos over the last couple days, first diagnosing the problems I was having, --many, and their cause, mostly wiring, then after I made the wiring changes suggested, more time on testing the changes, and finally getting all the settings/configurations done correctly.
As of now, it appears that I have all the magic correctly installed, and all the bells and whistles are ringing and tooting away in perfect harmony
The more I fly behind these units, the more I am impressed with the capabilities, and features they offer.
But the most fantastic box of magical electronics is not worth a hill of beans without proper support behind it.
Luckily for me, GRT rates a 10+ on both factors.
Carlos, and Sandy, dinner on me one of the evenings at Oshkosh.
Thanks