Flying Colors...?
I always hate to speak negatively about people or their companies, but sometimes situations dictate sharing experiences....
I had our plane painted there. Was told it would take 4 weeks. Ended up taking 3 months. As we progressed, naturally I would call and get an update on the progress. IF I could get anyone on the phone, the answer was alway the same - "We're a couple of days from hanging the control surfaces. It should be ready at the end of the week". Most of the time, I'd leave a voicemail. IF the message was returned it was never any sooner than 3-4 days AFTER I left the message. And no, having Johnny's cell phone number didn't help. Oh, and emails were pointless.
Once we reached 3 weeks passed the original delivery date, I stopped by the shop. Found the airplane in pieces. Controll surfaces that were "ready to hang" still needed to be painted. Cowlings still needed paint, overspray on all the windows, overspray INSIDE the cabin, overspray on the props, spinners, and engine accessories. And I lost count of the overspray of one color onto another and all the paint runs. Johnny did his best to try to reassure me that the plane would be ready to fly in 4 days and he was sorry the schedule kept slipping. 2 weeks later with NO communication from the shop, I finally got him in the phone-on a Monday. I told him I was flying the plane out Wednesday (2 days time) finished or not. I rented a one way car and drove down the shop. When I arrived the next day (Tuesday), absolutely nothing had been done to the plane since I had seen it 2 weeks prior, other than painting the tail number on - and it was wrong. Last I checked, US registration doesn't start with 3 letters and end with 3 numbers. I ended up standing in the shop for 2 straight days (6am to 11pm) in order to get the thing done. Johnny had ordered new placards for turn limits and fuel tanks. Too bad he ordered JET FUEL placards for my AVGAS plane.
It's been 6 months since he finished. I already have paint pealing on the cowlings and around the windshield. I've had to fix areas where he burned the paint trying to buff it before delivery. He was supposed to send new placards. Still haven't seen those. Supposed to send touch up paint. Haven't seen a drop of that either.
Nice enough guy, but I'll never go back.