I just want to put in a good word for these folks. I spite of this PITA pandemic, Cleaveland did an excellent, timely job of accepting, placing and shipping my order. I couldn't be more pleased.
I'll second the Kudos for Cleaveland Tool. When I was researching to buy a tool kit for my build, their customer service just stood out. I have been please with them since.
I also want to throw in Kudos for Cleveland Tools. They are my first stop for tools whenever I my find myself thinking "I bet you there is a tool or adapter" for this. Customer service is excellent. They seem to be handling the challenges of the pandemic and ship reasonably quickly.
+1! Top quality tools and a pleasure to deal with.
I ordered some tools in April and USPS tracking showed the parcel head off in an easterly direction then blackhole in Virginia. Cleaveland offered to re-ship the delivery, no questions asked. Eventually (after 8 weeks) the first shipment found its way to Australia. The second shipment turned up a couple of weeks later--so I've just sent it back to Cleaveland.