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-   -   Kudos to AFP (https://vansairforce.net/community/showthread.php?t=180129)

Ivan Kristensen 03-04-2020 12:55 PM

Kudos to AFP
 
Just want to share my experience with y'all about Don and his staff at Airflow Performance.
Last Sunday I went to start the engine in my RV-10. As I turned on the aux pump for the prime it immediately stopped. tried again and not a sound, upon closed examination I found that it was drawing 18A indicating that the pump had seized.

A quick call to Don at AFP early Monday morning confirmed my suspicion and he suggested that I send it back in for a pump/motor replacement.

I removed the pump from the tunnel (not an easy job) had it in overnight by 2pm. Don called me the Tuesday at 1pm to report that it was ready to send back. Charged me the cost of the pump $200.00 plus shipping, it arrived at my door at 2pm today Wednesday. 48hr turnaround.

Now THAT is what I call good service. Thank you Don.


Tom Martin 03-04-2020 01:17 PM

Ivan, I keep a spare of the same pump. Seems like 500 hours for me.

rleffler 03-04-2020 04:13 PM

Quote:

Originally Posted by Ivan Kristensen (Post 1412209)
Just want to share my experience with y'all about Don and his staff at Airflow Performance.
Last Sunday I went to start the engine in my RV-10. As I turned on the aux pump for the prime it immediately stopped. tried again and not a sound, upon closed examination I found that it was drawing 18A indicating that the pump had seized.

A quick call to Don at AFP early Monday morning confirmed my suspicion and he suggested that I send it back in for a pump/motor replacement.

I removed the pump from the tunnel (not an easy job) had it in overnight by 2pm. Don called me the Tuesday at 1pm to report that it was ready to send back. Charged me the cost of the pump $200.00 plus shipping, it arrived at my door at 2pm today Wednesday. 48hr turnaround.

Now THAT is what I call good service. Thank you Don.


On your way back to Canada, you ought to stop in Spartanburg and take Don?s class. You would enjoy the class. It?s only offered in November and March.

TS Flightlines 03-04-2020 06:26 PM

+1 for Don's class. Bob and I were there at the same time----excellent---especially if you are the repairman on your plane.
OH---playing with the Flow Bench is cool too!

Tom

wnplt 03-04-2020 07:02 PM

Nice! Good to hear...


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