I've had some discussion with Jim Irwin at ACS with respect to the Canadian operations.
I'd had some trouble, some of it self-inflicted and some of it due to ACS.
Now, everything seems to operating smoothly, with prompt delivery when ordered FOB Canada. I had to 'debug' the system because of my move to Sidney which is not near a US Freight Forwarder.
It works fine, and is a lot more convenient than dealing with most US suppliers who really don`t know how to ship to Canada cost effectively.
Just remember to check `FOB Canada` when checking out. It`s a rather confusing term but it means that it will be shipped from the Ontario office.
Vern