Lost in translation
I didn't buy an A-210 yet, not because of
the scan feature, but the intercom feature.
If someone does an actual flight test, I would
like to also know how well the , (I hope voice
activated), intercom feature works.
Thanks, Tom
That would nice to find out how good the intercom is. The A210 specs/ad say VOX operated intercom. I'm sure its VOX, but the question is sound quality (volume) and squelch operations. Michael (above) gives it a thumbs up. Tom Velvick gives the GPS Freq to A210 transfer mixed reviews. Any other reports of Intercom or Freq transfer features?
I assure you the older A-200's intercom feature is really quite weak and marginal (useless and horrible), but to be fair they did not advertise it having VOX operations. Even if a button activated intercom suits you, the volume was very low. I was considering using it, but after I understood how it worked (radio or intercom but not both) and reading about sound quality from other customers, I installed a separate intercom. I'm still happy with the A200, especially since I got it new on sale for $600. I'd buy it again even at full price of $700. I noticed the sales brochure for the A200 does not play up the intercom and now says "Intercom function - With additional wiring aboard the aircraft...." I know they got lots of complaints about the A200 intecom.
I don't think people are bashing Icom or being unreasonable. We need to get the word out. The question is the A210 worth the extra $550 over the A200. Some say yes, some say no, especially after they know out how dualwatch really works. Clearly the A210 is not in the same league as the SL40 ($1575), but that is $325/$875 more than the A210/A200 respectively. It appears they decided to position their products price between the A200 and Garmin SL40.
Customer unhappiness is expected when features are much less than implied and expected. There is NO simultaneous listening. I felt this way about the intercom feature on the A200. I still love the Icom A200, glad to have it; I'd buy it again, but I add on a full meal deal intercom, which is really better (stereo). The truth should be out there.
Bottom line their product description is lousy and misleading.
One negative thing about my Icom experience, which seems consistent, Icom's written communication's are ambiguous. An example is the A200 installation manual, which is ambiguous. Not to bash Icom, they make a good product at a fair price, no doubt, but Icom of America, is just distribution, basic customer support & sales. Icom's main technical brain, design, manufacturing and HQ's are in Japan. Sometimes Japanese companies have manuals written and illustrated in the USA, with english speaking employees. I suspect Icom writes all their literature in Japan. I would like to believe this misunderstanding was due to being lost in translation. They need to update their sales brochure.
If you have a NEW unit in the box untouched..............they should take it back. Heck even if you used it and don't want it they should take it back and refurbish it. I'm not a big fan of lawsuits but you can contact your state's Attorney General or the AG in the state the company is in. They send out some awesome threatening letters. I had a problem with aggressive misleading phone solicitation from outright crooks. It did not affect me, I smelled their scam, but I complain to possibly save some little old lady her pension. The State Attorney went after them and sent me a letter telling me what they did. I was impressed. I think if you ask them nice, explain to them why they're in the wrong, they'll cave if that is what you want. At minimum they should trade you for a A200 and rebate the difference. Icom is in Washington state. If you ever want to check a company out get on the state AG where that company. Many AG's have data bases you can check out complaints against companies.