Jamie
Well Known Member
All too often we (me included) tend to publically deride vendors when things aren't going our way, but we seldom make positive comments when things do go our way.
Yesterday I sat down and finally ordered some tray screws on-line from McMaster-Carr for my GPS (I lost the originals). Anyway, I ordered the screws at about 11:00 am. At about 3 o'clock, my wife calls me and says "hey...you just had a delivery". My initial reaction was to scan my memory for some order I had forgotten about. When I asked her who it was from, she said it was from McMaster-Carr.
That's what I call service. They get my hardware orders from now on.
If anyone needs some of those 4-40 tray screws, I have 100 of them. Send me an addressed, stamped envelope and I'll throw some in the mailbox for you. Send me a PM for my snail mail address.
...not affiliated...just a customer...
Best,
Yesterday I sat down and finally ordered some tray screws on-line from McMaster-Carr for my GPS (I lost the originals). Anyway, I ordered the screws at about 11:00 am. At about 3 o'clock, my wife calls me and says "hey...you just had a delivery". My initial reaction was to scan my memory for some order I had forgotten about. When I asked her who it was from, she said it was from McMaster-Carr.
That's what I call service. They get my hardware orders from now on.
If anyone needs some of those 4-40 tray screws, I have 100 of them. Send me an addressed, stamped envelope and I'll throw some in the mailbox for you. Send me a PM for my snail mail address.
...not affiliated...just a customer...
Best,