What's new
Van's Air Force

Don't miss anything! Register now for full access to the definitive RV support community.

Duplicate Final Payment Request

gbaser47

Member
I received a request for final payment with a deadline of 8/9, I made the payment as required and have been waiting for further instructions. Just last Friday 8/23, I receive another e-mail requesting final payment for the same kit. I know they did a bunch of inventory work last week so I’m not necessarily shocked about the 2nd e-mail, but i have concern that the invoice didn’t acknowledge they already received my final payment. I’ve e-mailed and called, to confirm they have my final payment, but both have been unanswered. Has anyone been able to reach the kits team recently?
 
I talked to the kits team a couple of weeks ago because they sent me an RV10 aileron trim kit with my 9A fuselage. Took a couple of calls to get through but they eventually answered and had the correct part to me in under a week. If you can't get through on the kits team extension try the operator.
 
Back
Top