brian
Well Known Member
I just got off the phone with Wilson's support for an issue I had with my hangar door, and I thought I'd pass on my impressions of their support.
I've called them half a dozen times since I built my hangar (Morton with Wilson bifold door) back in 2007. Every time, it's the same - a real person immediately answers the phone. I get immediately transferred to tech support, where I immediately talk to a person who completely knows his stuff and provides me with quick and excellent advice on what to do. Question or problem immediately solved. Ya just can't get better than that! The door is an excellent door, their support is outstanding, and I'd highly recommend them for a hangar door.
I've called them half a dozen times since I built my hangar (Morton with Wilson bifold door) back in 2007. Every time, it's the same - a real person immediately answers the phone. I get immediately transferred to tech support, where I immediately talk to a person who completely knows his stuff and provides me with quick and excellent advice on what to do. Question or problem immediately solved. Ya just can't get better than that! The door is an excellent door, their support is outstanding, and I'd highly recommend them for a hangar door.