philcam
Well Known Member
Has anyone else had a slow responce from Van's tech support via email?
I have a hard time calling them during their hours because of my job and the time zone change.
I've emailed them twice now, with two different questions. The first email was never answered, but was able to call and get the help I needed several days later.
I emailed them Monday for the second time with a different question, but have yet to hear a reply.
Is this normal, or is maybe my email getting bounced by their spam blocker? (I use my yahoo account, so I doubt this is the problem.)
I have a hard time calling them during their hours because of my job and the time zone change.
I've emailed them twice now, with two different questions. The first email was never answered, but was able to call and get the help I needed several days later.
I emailed them Monday for the second time with a different question, but have yet to hear a reply.
Is this normal, or is maybe my email getting bounced by their spam blocker? (I use my yahoo account, so I doubt this is the problem.)