I received my new skins for the HS, and while trying to fit them on the skeleton today, they just didn't fit. One surface was longer tham the other. When measuring them, one side is approx 1/4 " shorter than the other, looks like they bent the skin blindfolded or something.
This happened when I specifically asked them to check the dimensions because the exact same thing has happened a few months ago to another person (read about it here). I could just contact Van's and get new skins, but the problem is that shipping cost is 2-3 times the cost of the skins, and this is the second pair of skins I have.
The other error in the kit was the HS-406 being made totally wrong, so it will not fit the fwd part of the skin. (The reason I had to order the second pair of skins). Van's must have known about this for ages, and they have done nothing to fix it, not even mentioned it in the manuals or drawings. When I contacted Van's about this, they initially refused to believe me, after several mails with lots of photos, they finally acknowledged the problem.
OK, none of these faults are show stoppers and can be fixed, but where is the quality control at Van's? Do they have any - at all? I can't just get a new skin for "free", it will cost me 3-400 US$ in shipping. Right now I am very disapointed, and I regret that I didn't rather get a high quality kit (the way kits should be) from somewhere in Europe, even though the initial cost would be more.
A quality control that consists purely of shipping new parts, is just an excuse for extremely bad quality IMO.
![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
This happened when I specifically asked them to check the dimensions because the exact same thing has happened a few months ago to another person (read about it here). I could just contact Van's and get new skins, but the problem is that shipping cost is 2-3 times the cost of the skins, and this is the second pair of skins I have.
The other error in the kit was the HS-406 being made totally wrong, so it will not fit the fwd part of the skin. (The reason I had to order the second pair of skins). Van's must have known about this for ages, and they have done nothing to fix it, not even mentioned it in the manuals or drawings. When I contacted Van's about this, they initially refused to believe me, after several mails with lots of photos, they finally acknowledged the problem.
OK, none of these faults are show stoppers and can be fixed, but where is the quality control at Van's? Do they have any - at all? I can't just get a new skin for "free", it will cost me 3-400 US$ in shipping. Right now I am very disapointed, and I regret that I didn't rather get a high quality kit (the way kits should be) from somewhere in Europe, even though the initial cost would be more.
A quality control that consists purely of shipping new parts, is just an excuse for extremely bad quality IMO.