Maurice Dubois
I'm New Here
The Federal Government came out with the Truth in Lending Act in 1968 because consumers heard one thing and were delivered another on their loans - usually to the benefit of the lender.
LOE needed a bit of Truth in RENTING. I understood Enterprise would rent their mid size cars for $29 per day. When I made my reservation I was told the price was $32. I accepted it. I rented the car and was never told that I would be required to rent for 3 days. I left the car at the airport on Sunday, expecting to be charged for 2 days. My final bill came to $116.84. I called the local Enterprise office and was told that all the LOE cars were set up for a 3 day rental period. I looked at my contract; nothing there about 3 days.
I understand there are costs involved in moving the cars from El Paso to Santa Teresa; however, put it in black and white beforehand and let us make an informed decision about our costs at LOE. Shame on you, Enterprise.
As to the actual event: absolutely wonderful. Even the rain didn't keep us from enjoying it.
LOE needed a bit of Truth in RENTING. I understood Enterprise would rent their mid size cars for $29 per day. When I made my reservation I was told the price was $32. I accepted it. I rented the car and was never told that I would be required to rent for 3 days. I left the car at the airport on Sunday, expecting to be charged for 2 days. My final bill came to $116.84. I called the local Enterprise office and was told that all the LOE cars were set up for a 3 day rental period. I looked at my contract; nothing there about 3 days.
I understand there are costs involved in moving the cars from El Paso to Santa Teresa; however, put it in black and white beforehand and let us make an informed decision about our costs at LOE. Shame on you, Enterprise.
As to the actual event: absolutely wonderful. Even the rain didn't keep us from enjoying it.
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