david.perl
Well Known Member
I've been reluctant to post a negative review on a company as i know the impact it can have. To date i've posted only positive reviews on companies that i feel have gone the extra mile with customer service. There have been many awesome people that have helped me along the way in building my 7A.
This time around I feel i want to vent my frustrations. With the first flight a few days away after a 4.5 year slow build, my VPX has developed a fault, the flaps won't go down. I've trouble shooted with the help of Chad at VPX (he's been very helpful) and it seems to be an internal issue. The unit has to come out which is not easy when mounted under the front panel of a tipper.
My real frustration is VPX have no loan units left, all 3 are out until after Oshkosh. On top of this they are taking around 10 business days to bench test units. This is likely to cause at least a month's delay as shipping to and from the UK adds a few days either end. Plus i have to stump up the shipping cost back to the USA.
Not sure if i've just been unlucky, i also had to send back a brand new defective Dynon Skyview 10 inch display. Again, no leniency shown with my shipping costs. At least that went **** up during the build.
At the moment i wish i had installed a less complex system
This time around I feel i want to vent my frustrations. With the first flight a few days away after a 4.5 year slow build, my VPX has developed a fault, the flaps won't go down. I've trouble shooted with the help of Chad at VPX (he's been very helpful) and it seems to be an internal issue. The unit has to come out which is not easy when mounted under the front panel of a tipper.
My real frustration is VPX have no loan units left, all 3 are out until after Oshkosh. On top of this they are taking around 10 business days to bench test units. This is likely to cause at least a month's delay as shipping to and from the UK adds a few days either end. Plus i have to stump up the shipping cost back to the USA.
Not sure if i've just been unlucky, i also had to send back a brand new defective Dynon Skyview 10 inch display. Again, no leniency shown with my shipping costs. At least that went **** up during the build.
At the moment i wish i had installed a less complex system