I'd be remiss if I didn't tell everyone about my experience with the well-known good-guys at SteinAir.
One small item in my recent parts order was mis-picked and I emailed SteinAir with an attached digital photo. I used the words "no big rush, but I do need that part", expecting them to put one in a USPS envelope when they had a chance.
Yesterday I received the part in 5 days elapsed time which is pretty amazing considering the Memorial day holiday weekend. Thank you Jed, and thank you Stein. I hope the expense of the the USPS priority mail doesn't negate the small profit you made on my order but in any case, I appreciate your willingness to correct an error and "make it right".
One small item in my recent parts order was mis-picked and I emailed SteinAir with an attached digital photo. I used the words "no big rush, but I do need that part", expecting them to put one in a USPS envelope when they had a chance.
Yesterday I received the part in 5 days elapsed time which is pretty amazing considering the Memorial day holiday weekend. Thank you Jed, and thank you Stein. I hope the expense of the the USPS priority mail doesn't negate the small profit you made on my order but in any case, I appreciate your willingness to correct an error and "make it right".