So I have to say, this is the 1st time I've become aware of an apparent issue with how Van's is sequencing the delivery of kits. In my case, I ordered a finish kit for my RV-14A in April of 2022, almost 2 years ago. I am now becoming aware of folks who ordered their finish kits some 6 months later, in August of 2022, receiving notices that their kit is ready and final payment is due, while I have heard nothing regarding my kit.
I responded immediately, upon the day of notification of the revised pricing and terms, and responded immediately with a positive acceptance of the new terms, following the web procedure. I don't understand why my position in the order queue would be altered. I have responded promptly in the past with regard to other kits and payment and do not understand why my order is apparently of lesser importance to those who have placed orders much later than I.
I've been patient and understanding of Van's situation until now, but I find this sort of shenanigans to be quite offensive. Not sure why my money is different than those who have apparently jumped the line in front of me, or why that would happen. It's not like I have posted all sorts of negative comments, indeed, quite the contrary.
Has anyone else experienced similar issues, and, if so, what is the explanation?
I responded immediately, upon the day of notification of the revised pricing and terms, and responded immediately with a positive acceptance of the new terms, following the web procedure. I don't understand why my position in the order queue would be altered. I have responded promptly in the past with regard to other kits and payment and do not understand why my order is apparently of lesser importance to those who have placed orders much later than I.
I've been patient and understanding of Van's situation until now, but I find this sort of shenanigans to be quite offensive. Not sure why my money is different than those who have apparently jumped the line in front of me, or why that would happen. It's not like I have posted all sorts of negative comments, indeed, quite the contrary.
Has anyone else experienced similar issues, and, if so, what is the explanation?