I've recently bought new cylinders with their magic treatment, high comp pistons, indexed cam and they redid the balancing on my crank and rods while I waited. The new cylinders took about 90 days. Ken gave me a world of experience in a nutshell while running my stuff through the shop. Loren educated me on new engine starts and how to baby a slightly hotrod engine as well as gave me a complete tour of the facilities.
I'm pretty impressed with a company that takes that kind of time with, to them, a small time order, but to me a big bunch of money. I've emailed Loren recently with no answer too. I figure either he's on vacation or it went into his junk mail - that happens. I'll call him next week and will certainly get my answers.
I'm guessing someone either had lost emails or ticked them off and lost the relationship one would hope to develop with a firm that builds some of the best engines in the world. When you see a poster on Ken's wall of Sean Tucker so young he's hardly recognizable, and realize they've been building his engines all these years one tends to appreciate who they are and what they do.Suggest you call them, mend fences and get back to business. I see some vendor bashing here that isn't called for and hope you'll all think through the reality of what these companies do, the information you give them and the time frame you're expecting for your orders.
PS: don't know what an auto engine owner would know of first hand experience with Ly-Con, maybe heresay...? And I can't imagine overhauling cylinders given the current prices of new and the lifespan of aluminum heads....