plhamilton
Member
Hi There,
I have been trying to get assistance from kitlog since the 4th November with no reply and I have to say I am getting pretty sick of it. I stayed up late last week to call, but the voice mail that I received said that they respond faster to emails. Right....
When I originally installed under Win 7 64, I did not install as the Administrator so when I ran the program, everything worked, but I was unable to perform software updates which were notified to me every time that I ran the program. If I ran it as Administrator, it did not recognise my registration so it was trying to get me to register. So I contacted Kitlog and received instructions to fix this problem. I executed those instructions and lost everything... Great.
So I have re-keyed everything back in from my pdf backups and have continued to use it, however, when I try to update the mykitlog site, I seem to have multiple homes and there are duplicates in the menus. All I want to do is clear all my data from the mykitlog site so that I can put a clean version up there. How hard is that....
If anyone has any idea as to how I can get rid of what I have on mykitlog, I would appreciate your thoughts.
I am trying to use mykitlog to keep my Tech Consultant informed of where I am up to, in the build, but at this stage, I am considering throwing it in the bin and just doing a stand alone website...
cheers
Paul
I have been trying to get assistance from kitlog since the 4th November with no reply and I have to say I am getting pretty sick of it. I stayed up late last week to call, but the voice mail that I received said that they respond faster to emails. Right....
When I originally installed under Win 7 64, I did not install as the Administrator so when I ran the program, everything worked, but I was unable to perform software updates which were notified to me every time that I ran the program. If I ran it as Administrator, it did not recognise my registration so it was trying to get me to register. So I contacted Kitlog and received instructions to fix this problem. I executed those instructions and lost everything... Great.
So I have re-keyed everything back in from my pdf backups and have continued to use it, however, when I try to update the mykitlog site, I seem to have multiple homes and there are duplicates in the menus. All I want to do is clear all my data from the mykitlog site so that I can put a clean version up there. How hard is that....
If anyone has any idea as to how I can get rid of what I have on mykitlog, I would appreciate your thoughts.
I am trying to use mykitlog to keep my Tech Consultant informed of where I am up to, in the build, but at this stage, I am considering throwing it in the bin and just doing a stand alone website...
cheers
Paul