Scott Hersha
Well Known Member
Maybe somebody here can help me. I feel like the reincarnated cave-man pilot.....
I've just completed an instrument panel upgrade to a dual screen Garmin 3X system. I have several LRUs in addition to the 2 screens and they all need to be updated - a free one comes with the purchase. Unfortunately, I haven't been able to figure out how to do it. I had a G496 in my panel before (which I still own) and when I log in to the fly.garmin website with my password, the 496 is all they want to recognize. I registered my new equipment (twice), and gotten the email confirmation that they received it, but it still won't recognize my new equipment. I've installed the Garmin plugin for the updates, but the problem is, I don't think it likes my not having a Cessna or Beechcraft. I've entered my aircraft manufacturer (me), and model (RV8), and told it where and when I bought the equipment, but there is no place on the website to download updates, unless I want to update my G496 - which I don't.
It wasn't easy in the past to get to the right place to update my 496, but this time, after 2 hours of fooling with it, I'm about ready to give up. It's amazing to me that a company that can produce such seemingly amazing user-friendly avionics can be so backwards when it comes to online user interface programming. I may have to actually break down and call somebody at Garmin for help - which will probably take much longer just to get to a human that can talk to me.........
frustrated in Cincinnati........
I've just completed an instrument panel upgrade to a dual screen Garmin 3X system. I have several LRUs in addition to the 2 screens and they all need to be updated - a free one comes with the purchase. Unfortunately, I haven't been able to figure out how to do it. I had a G496 in my panel before (which I still own) and when I log in to the fly.garmin website with my password, the 496 is all they want to recognize. I registered my new equipment (twice), and gotten the email confirmation that they received it, but it still won't recognize my new equipment. I've installed the Garmin plugin for the updates, but the problem is, I don't think it likes my not having a Cessna or Beechcraft. I've entered my aircraft manufacturer (me), and model (RV8), and told it where and when I bought the equipment, but there is no place on the website to download updates, unless I want to update my G496 - which I don't.
It wasn't easy in the past to get to the right place to update my 496, but this time, after 2 hours of fooling with it, I'm about ready to give up. It's amazing to me that a company that can produce such seemingly amazing user-friendly avionics can be so backwards when it comes to online user interface programming. I may have to actually break down and call somebody at Garmin for help - which will probably take much longer just to get to a human that can talk to me.........
frustrated in Cincinnati........