Veetail88
Well Known Member
I'm posting this to let folks know about a design flaw in the Garmin 240 audio panel that anyone thinking about buying one should know about.
First and foremost, I want to say that obviously, Garmin is a great company and they provide fantastic products, just that this one is a problem that shouldn't be.
When installing the unit, they want you to add a switch to disable one channel if you are not using stereo headsets. Using a mono headset with this enabled can/will damage the unit by blowing an internal fuse.
This point is unarguable. The folks at Garmin know about it and document it in the installation manual.
So they put a product on the market that can be damaged if you accidently leave a switch in the wrong position? Really? So if my GIB accidently bumps the switch back there the unit quits working?
Of course they'll fix it for you, for a price, AND it isn't going to happen in a day or two.
I intentionally purchased all Garmin equipment for my radio stack as I knew them to produce great equipment and I wanted as much uniformity as possible. I WILL however say that I most certainly would have gone with someone elses audio panel had I known of this previously.
I do have first hand knowledge of the problem as my own unit blinked out a few weeks ago. Fortunately, ApacheJoe had tracked down a fix which I successfully applied. See this thread,
http://www.vansairforce.com/community/showthread.php?p=729836#post729836
So, Garmin guys, how about a permanent factory fix for this and a recall on the units?
First and foremost, I want to say that obviously, Garmin is a great company and they provide fantastic products, just that this one is a problem that shouldn't be.
When installing the unit, they want you to add a switch to disable one channel if you are not using stereo headsets. Using a mono headset with this enabled can/will damage the unit by blowing an internal fuse.
This point is unarguable. The folks at Garmin know about it and document it in the installation manual.
So they put a product on the market that can be damaged if you accidently leave a switch in the wrong position? Really? So if my GIB accidently bumps the switch back there the unit quits working?
Of course they'll fix it for you, for a price, AND it isn't going to happen in a day or two.
I intentionally purchased all Garmin equipment for my radio stack as I knew them to produce great equipment and I wanted as much uniformity as possible. I WILL however say that I most certainly would have gone with someone elses audio panel had I known of this previously.
I do have first hand knowledge of the problem as my own unit blinked out a few weeks ago. Fortunately, ApacheJoe had tracked down a fix which I successfully applied. See this thread,
http://www.vansairforce.com/community/showthread.php?p=729836#post729836
So, Garmin guys, how about a permanent factory fix for this and a recall on the units?