Apparently Van's has not watched the Kitplanes seminar on the RV LCP and Chapter 11 situation. Or maybe they only selectively listened to the parts where Van's was patted on the back for for the great testing they have done. They did not hear the part where they received a D- in their communications with the kit builders. I have been able to re-order my engine and my finish kit, but still have no clue about my LCP replacement parts or the "engineering solutions as an optional method of compliance." And when will they actually send my parts and kit?
I see very few emails being answered by Van's. And very few request for clarification are being answered in this forum. Some forum members ask us to have faith, trust Van's. It is becoming harder and harder to do so due to a huge lack of communication from Van's. Were they to have a weekly forum via Zoom or at least a weekly email addressing the current issues, our outlook would be more positive. The lack of communication makes me wonder whether Van's has the leadership to transition to the next level. It is the old Peter principle: People will rise to their level of incompetence. Have we risen to that level? I have no doubt that this entire evolution will damage their reputation as every time I talk to other aviators, they ask me how it is going and I have nothing to tell them. I just keep sliding.
I honestly cannot recommend that anyone buy a Van's kit in the near future. They need to earn my trust again. If they were communicating, I would most likely feel different. As much I do not like hearing bad news, I can at least accept it when someone tells me the straight scoop. I can make plans around it. Now I am just left in the dark as to when I am going to get my parts and engine. Six months? A year? 18 months? I do not know the factors behind all of the delays and how Van's is going to alleviate the delays.
I wait.
I see very few emails being answered by Van's. And very few request for clarification are being answered in this forum. Some forum members ask us to have faith, trust Van's. It is becoming harder and harder to do so due to a huge lack of communication from Van's. Were they to have a weekly forum via Zoom or at least a weekly email addressing the current issues, our outlook would be more positive. The lack of communication makes me wonder whether Van's has the leadership to transition to the next level. It is the old Peter principle: People will rise to their level of incompetence. Have we risen to that level? I have no doubt that this entire evolution will damage their reputation as every time I talk to other aviators, they ask me how it is going and I have nothing to tell them. I just keep sliding.
I honestly cannot recommend that anyone buy a Van's kit in the near future. They need to earn my trust again. If they were communicating, I would most likely feel different. As much I do not like hearing bad news, I can at least accept it when someone tells me the straight scoop. I can make plans around it. Now I am just left in the dark as to when I am going to get my parts and engine. Six months? A year? 18 months? I do not know the factors behind all of the delays and how Van's is going to alleviate the delays.
I wait.