flyvans.com
Well Known Member
i just want to give a big round of applause to cleaveland tool's customer service...
i approached them a few months ago, wheter they could come up with a group buy for their "suregrip" deluxe rudder pedals, as they were priced at $199 a pair and double that for the passenger side as well.
yet in my opinion, depending on the geometry of your feet and seating position, these are an absolute must have as the default Van's pedals will make you ride the brakes or have you end up with a painful muscle cramp.
http://www.cleavelandtoolstore.com/prodinfo.asp?number=RVSGPEDAL
so the response was, that they will look into it, try to come up with a permanent price reduction rather than a group buy and keep me posted...
time went by and i had to order, yet at the high price.
now 2 weeks or so later they reduced the price to $169 a pair and i got updated by email that they had now found a solution. i replied that i had just ordered recently.
cleaveland then offered me, as the originator of the request, to credit the difference to the new price!
wow, that's definitely something that cannot be expected and really makes you feel valued as a customer![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
regards, bernie
i approached them a few months ago, wheter they could come up with a group buy for their "suregrip" deluxe rudder pedals, as they were priced at $199 a pair and double that for the passenger side as well.
yet in my opinion, depending on the geometry of your feet and seating position, these are an absolute must have as the default Van's pedals will make you ride the brakes or have you end up with a painful muscle cramp.
http://www.cleavelandtoolstore.com/prodinfo.asp?number=RVSGPEDAL
so the response was, that they will look into it, try to come up with a permanent price reduction rather than a group buy and keep me posted...
time went by and i had to order, yet at the high price.
now 2 weeks or so later they reduced the price to $169 a pair and i got updated by email that they had now found a solution. i replied that i had just ordered recently.
cleaveland then offered me, as the originator of the request, to credit the difference to the new price!
wow, that's definitely something that cannot be expected and really makes you feel valued as a customer
regards, bernie