N9331v
Well Known Member
Great people / outstanding customer service.
Back in July I ordered and received a set of intersection fairings for my 7 and it wasn't until a week ago on a Sunday evening that I opened the box only to find I had two upper left hand fairings. I thought darn here I go again trying to deal with another vendor. I emailed Cleveland that Sunday evening and bright and early Monday morning I was amazed I had a apology and response saying they would send a whole new set. I said just the one fairing would be fine, by the end of that week I had the new part including a return pre paid shipping label that I never expected or asked for.
This was the first time I ever returned something to a vendor without any difficulty.
Back in July I ordered and received a set of intersection fairings for my 7 and it wasn't until a week ago on a Sunday evening that I opened the box only to find I had two upper left hand fairings. I thought darn here I go again trying to deal with another vendor. I emailed Cleveland that Sunday evening and bright and early Monday morning I was amazed I had a apology and response saying they would send a whole new set. I said just the one fairing would be fine, by the end of that week I had the new part including a return pre paid shipping label that I never expected or asked for.
This was the first time I ever returned something to a vendor without any difficulty.