Any software update requires debugging & all software has bugs. There's at least one guy here that beta tests for Garmin...BMA is not the only one that beta tests stuff. All the EFIS/GPS/etc manufacturers that I know of have some sort of beta test program.
The stuff I test for BMA is not released to the public yet. Make sense?
It is a pretty sophisticated piece of equipment. I dont think they have been dishonest or falsely advertised, but I keep hearing comments from folks that feel differently I guess. These posts are a great place to bash products so I just think we need to be careful. I respect both Sam's opinions as a valuable contributor to the RV world and your experiences as well, so you folks weigh more on these posts than most.
Maybe this was one of those instances where I should have just walked away from the keyboard.
I have no intention of being unfair to any vendor, being in business myself I know how frustrating it can be to have someone peddle inaccurate gossip.
I am very concerned about flight/safety critical equipment that is shipped when obvious defects are still present. Guess I just struggle with the business model of having the end user deal with ironing out issues that should have been resolved
before the equipment was released...but maybe I'm just old-fashioned in this regard.
I am very familiar with beta testing, have done a fair share of it myself for a couple of aviation vendors. Matter of fact, I did
alpha (!!?!!) testing for a particular EFIS vendor back in 2002 when it was revealed the device they sold me had never flown in a plane.
Contrary to that involuntary bit of testing, I was later privileged to participate in true beta testing with a vendor that has a sterling reputation for integrity and customer support. In that case, the product was withheld from the market until all the code was deemed to be solid. This seems to be the rule for most vendors in the experimental community.
So the approach to marketing stuff to our community is as varied as the individuals involved. All in all, I think we deal with a fine bunch of vendors who are dedicated to making sure their customers receive the service and safe operation of their product that the customers deserve.
I apologize to those who feel I may have stepped out of bounds with my original post. I do appreciate the trust extended to me by members of this forum.