AvMap Blackhole
I have also found that AvMap do NOT respond to emails. AvMap is an Italian company and they do not seem to understand ?Support? in the USA sense.
But I suspect the problem is partly caused by the fact that you are effectively dealing with three companies at once. Jeppesen (Chart Data), C-MAP (Catridge Manufacturer) and AvMap (Hardware).
I have the same problem with my Audi with a Seimens GPS Nav using Whereis Chart data. No one will take responsibility.
Jeppesen obviously supply Chart Data to C-MAP,
http://www.c-map.com/ to burn on their Cartridges for companies that make moving maps; AvMap.
C-MAP began life making Sea (Marine) Charts, hence the name.
I had a C-Map Marine Cartridge in a GARMIN moving map in my 46? Nordhavn Ocean Going Yacht. The Map data was superb. It showed every buoy in Hong Kong, every rock and had very accurate tide charts. We sailed to the Philippines and the data there was also excellent and accurate. The service by C-Map was superb. You could trade a cartridge of one area in for a cartridge of another, through one of their (C-MAP) world wide agents. When it came to Charts cartridges, you dealt with C-Map the cartridge manufacturer, not the moving map Hardware manufacturer (Garmin or AvMap) and certainly NOT the Chart Data supplier, in our case Jepp.
So up shot is that the ONLY company that will take an interest in the Chart Data is C-MAP.
Unfortunately, the C-Map website for Aeronautical charts takes you to the AvMap website which behaves as if there is no life outside the USA. Maybe C-Map don?t know that the link is to a Black-hole website; AvMap.
It is apparent that there is Jepp based C-Map Terrain data for the USA, but I cannot establish if there is for Australia and will not spend the money on the Upgrade until I can get some one at C-Map to give me the information. It sounds as if the European data has similar problems.
C-Map Marine product is excellent. If they expect to make inroads into the Aviation world they need to start communicating with the potential and existing customers.
Existing users need to start hammering C-Map at
http://www.c-map.com/
Peter JAMES.
Torquay,
Australia.