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  #1  
Old 12-16-2012, 04:22 PM
RetiredRacer RetiredRacer is offline
 
Join Date: Apr 2009
Location: Ipswich QLD Australia
Posts: 245
Default What's happening at Catto?

No answers to my emails.

The last prop I bought from Catto I organized and ordered it by email. I've sent several emails in the last two weeks, but no answer
Being in Australia, I've found in the past ordering by phone can create misunderstandings on both sides because of accent. Where a email is in black and white and you have a record of the discussion.

Bob
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  #2  
Old 12-16-2012, 04:59 PM
humptybump humptybump is offline
 
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Location: USA
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Bob, I know it's not the answer you prefer but I found, if my emails were not getting a prompt enough reply, a call nearly always did the trick.
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  #3  
Old 12-16-2012, 05:46 PM
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Mel Mel is online now
 
Join Date: Mar 2005
Location: Dallas area
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Default

I've corresponded with him by e-mail several times in the last couple of weeks.

He's around; just very busy.

He also got himself a new "Toy" for his Birthday.
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  #4  
Old 12-17-2012, 04:50 AM
RetiredRacer RetiredRacer is offline
 
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Thanks guys, I'll give him a ring in the morning (afternoon your time).
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  #5  
Old 12-18-2012, 12:30 PM
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smokyray smokyray is offline
 
Join Date: Jan 2005
Location: TX32
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Default Email Prevails...

Quote:
Originally Posted by RetiredRacer View Post
Thanks guys, I'll give him a ring in the morning (afternoon your time).
G'Day Bob,
Email Craig first as he doesn't carry a cellphone when he's at the shop. Since his Super Cub props have been certified, the Catto factory has gone Viral. I have much better success using craig@cattoprops.com
Ask him to call you and give him the number in the email.
Fair Dinkum?


V/R
Smokey

Last edited by smokyray : 12-18-2012 at 12:33 PM.
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  #6  
Old 12-18-2012, 04:51 PM
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brianwallis brianwallis is offline
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Join Date: Dec 2005
Location: In Walter Mitty's dreams
Posts: 947
Default I just talked to him, he's uber busy...

I called and reached him, he's absolutely busier than a denture maker at a Willie Nelson concert! He'll get back to you. Email is guaranteed a response.
Best,
Brian
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  #7  
Old 12-18-2012, 07:51 PM
RetiredRacer RetiredRacer is offline
 
Join Date: Apr 2009
Location: Ipswich QLD Australia
Posts: 245
Thumbs up All's good

Craig got back to me this morning. He apologized for the delay in getting back to me, thanked me for my patience and assured me I would be looked after.
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