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  #31  
Old 11-14-2011, 12:15 PM
skydiverlv skydiverlv is offline
 
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Quote:
Originally Posted by JoeM View Post
I was so disappointed that Don's panel didn't make the front page today.
Probably would have......if there were not such an anti VIKING sentiment
on this site
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  #32  
Old 11-14-2011, 11:47 PM
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KALEWIS KALEWIS is offline
 
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I will admit, I am glad that VANS is taking the time to get it right...communication of progress would be nice...has mitch's blue -12 been upgraded yet for an install testbed?

Anyway,

It would be a great improvement if communication was stepped up as to "what they are working on"....Maybe some pictures of progress or some status reports once a week so at least those of us waiting have something to look at while we wait. Or a "hey by the way, if your finished with the finish kit, here are some things you can start changing for skyview"...

A large sum of $$$ is put into these -12's, and some of us have put deposits/credits on our VANS acct for the skyview. That should get us something.

Not complaining, just saying
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  #33  
Old 11-15-2011, 06:15 AM
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DonFromTX DonFromTX is offline
 
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I had offered to put down a deposit, or pay for it in full several months ago, they did not want any money to put me on a priority list.
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  #34  
Old 11-15-2011, 09:44 AM
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KALEWIS KALEWIS is offline
 
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Don,

Vans allowed us to send in the old avionics order form with 25% of the total or at least 25% of what we thought it would be...somewhere in the range of 3500. That is now a credit with vans. On the order form I wrote " waiting for sky view" the lady I spoke with said she would put it in the pending skyview order file.

This was back in July. When skyview was to be released by September
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Last edited by KALEWIS : 11-15-2011 at 10:43 AM. Reason: More info
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  #35  
Old 11-15-2011, 11:13 AM
vernhendershott vernhendershott is offline
 
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Hi KALEWIS,

Let me first say I hold no ill feelings toward you as you are just looking out for your own best interest.

If Van's puts anyone on a list before allowing the many others who have been waiting for over a year with out any option to send money to secure a delivery position then they are as bad as they have been described in the worst of the messages on this list.

Most of us who are waiting have already paid them over $ 50,000 to buy five of the six kits and have had that money tied up for as much as a year. Most of us will get little or no warranty on our engines as it is running off sitting waiting for them to offer an avionics kit which keeps slipping from spring to summer to fall and now to next year with no real information except the cheer leading at Arlington.

Is this the same Van's that built the best in the industry reputation?

Best regards,
Vern



Quote:
Originally Posted by KALEWIS View Post
Don,

Vans allowed us to send in the old avionics order form with 25% of the total or at least 25% of what we thought it would be...somewhere in the range of 3500. That is now a credit with vans. On the order form I wrote " waiting for sky view" the lady I spoke with said she would put it in the pending skyview order file.

This was back in July. When skyview was to be released by September
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  #36  
Old 11-15-2011, 11:36 AM
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KALEWIS KALEWIS is offline
 
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Vern,

Nothing was said about a priority waiting list. We have $$ credited to our vans builder acct that will go towards the avionics kit when available. The secretary said our order form would be placed with the other pending skyview orders.

Also, our understanding is the engine warranty begins when you recv the airworthiness cert. Lockwood instructed us to send Rotax a copy of it when we obtain it.
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Last edited by KALEWIS : 11-15-2011 at 11:40 AM. Reason: Added info
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  #37  
Old 11-15-2011, 11:41 AM
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Bill_H Bill_H is offline
 
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OK - a couple months ago I read all the engine warranty posts then went to some Canadian website to do the registration - and did not succeed. So I called Lockwood. I faxed them my information and they registered me. AND on a later call they told me that they took care of that "extended warranty" thing when they registered me. They told me to LOG the date of the first engine run. Then, IF I have a warranty claim, to be able to produce a copy of that logged date (and not to "send anything in" when I run the engine the first time.) Kudos to Lockwood! I've bought several things from them - the oil sensor relocator kit (for after inspection), compression tester, carb synch tester, oil tank quick drain, spare spark plug, spare exhaust spring, spare carb o-rings.
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  #38  
Old 11-15-2011, 01:02 PM
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rvbuilder2002 rvbuilder2002 is offline
 
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Quote:
Originally Posted by Bill_H View Post
OK - a couple months ago I read all the engine warranty posts then went to some Canadian website to do the registration - and did not succeed. So I called Lockwood. I faxed them my information and they registered me. AND on a later call they told me that they took care of that "extended warranty" thing when they registered me. They told me to LOG the date of the first engine run. Then, IF I have a warranty claim, to be able to produce a copy of that logged date (and not to "send anything in" when I run the engine the first time.) Kudos to Lockwood! I've bought several things from them - the oil sensor relocator kit (for after inspection), compression tester, carb synch tester, oil tank quick drain, spare spark plug, spare exhaust spring, spare carb o-rings.
Now that Bill has solved Vern?s engine warranty concern, I wanted to point out that Skyview has never been offered as an option for the RV-12.
It has always been stated that it would replace the D-180 and Garmin 49X when the Garmin product was phased out.

The very last D-180 RV-12 avionics kit was shipped to the customer mid July 2011. That means that the longest any customer has actually been waiting for an avionics kit is a little more than 4 months. Still more than anyone had hoped, but no where near the year that has been mentioned.

I can fully understand a customer making a decision to wait for an upgrade that is proposed for future release, but is it reasonable to then complain about the time it takes to become available. I don't think it is.

If Intel leaks info about a new generation computer chip that will be coming out in the future, it is a customers prerogative to hold of on making a new computer purchase, but I don't think they have much of a complaint against Intel if it takes a year for it to happen.

Same situation with the RV-12. I understand that some customers have had money tied up in an unfinished airplane kit... but the reality is, for most of them, that was their choice (they could have purchased a D-180 avionics kit up until mid July).

Here's hoping, that most of the people that made the choice to wait, will feel that it was worth it.
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  #39  
Old 11-15-2011, 01:38 PM
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KALEWIS KALEWIS is offline
 
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Quote:
Originally Posted by rvbuilder2002 View Post
Now that Bill has solved Vern?s engine warranty concern, I wanted to point out that Skyview has never been offered as an option for the RV-12.
It has always been stated that it would replace the D-180 and Garmin 49X when the Garmin product was phased out.

The very last D-180 RV-12 avionics kit was shipped to the customer mid July 2011. That means that the longest any customer has actually been waiting for an avionics kit is a little more than 4 months. Still more than anyone had hoped, but no where near the year that has been mentioned.

I can fully understand a customer making a decision to wait for an upgrade that is proposed for future release, but is it reasonable to then complain about the time it takes to become available. I don't think it is.

If Intel leaks info about a new generation computer chip that will be coming out in the future, it is a customers prerogative to hold of on making a new computer purchase, but I don't think they have much of a complaint against Intel if it takes a year for it to happen.

Same situation with the RV-12. I understand that some customers have had money tied up in an unfinished airplane kit... but the reality is, for most of them, that was their choice (they could have purchased a D-180 avionics kit up until mid July).

Here's hoping, that most of the people that made the choice to wait, will feel that it was worth it.
We tried to order avionics in mid July. Before OSH. we were turned away saying that skyview would be soon and there were no more 495/6 to be sold with the then current kit. Most builders have been purchasing kits at a piecemeal rate... After completing the previous kit and when funds become available. Im just asking for better communication with builders on when to really expect this new release.

This is the only aircraft manufactured by vans on which most (Elsa) builders rely on vans to supply every part. In such a case as this, maybe there could be more open dialogue of the status instead of "the end of next month". In our case it would be nice to know for budgeting reasons... I'm sure others agree.
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  #40  
Old 11-15-2011, 05:55 PM
vernhendershott vernhendershott is offline
 
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Hi Scott,

Nice to hear from you again.

I would like to point out that I did not rely on leaked information or rumor when I made the decision to wait for the Skyview avionics package. Yes it is true that Garmin had announced that the 49X units would soon be out of production and yes Van's had leaked the information that the replacement would be Skyview, late in 2010, but that is not what I acted on. I did call the Van's General Manager and ask him directly about the plan for the soon to be outdated avionics package and Scott R. confirmed that it would be Skyview based and that it would be available soon and that I would be pleased if I waited for it. Yes the conversation with Scott R. was in early December of last year and with that good news I did go ahead and purchase the Engine kit in December of 2010, so that we would have something to do while we waited for the new Skyview avionics kit to be released.

So I think your wait of only four months is just spun a little bit more than is reasonable, just my opinion though.

Then you did not comment on taking avionics orders from some and telling others that they could not send money yet, can you tell us how that works and is that considered fair to all of the RV-12 customers?

Best regards,
Vern


Quote:
Originally Posted by rvbuilder2002 View Post
Now that Bill has solved Vern?s engine warranty concern, I wanted to point out that Skyview has never been offered as an option for the RV-12.
It has always been stated that it would replace the D-180 and Garmin 49X when the Garmin product was phased out.

The very last D-180 RV-12 avionics kit was shipped to the customer mid July 2011. That means that the longest any customer has actually been waiting for an avionics kit is a little more than 4 months. Still more than anyone had hoped, but no where near the year that has been mentioned.

I can fully understand a customer making a decision to wait for an upgrade that is proposed for future release, but is it reasonable to then complain about the time it takes to become available. I don't think it is.

If Intel leaks info about a new generation computer chip that will be coming out in the future, it is a customers prerogative to hold of on making a new computer purchase, but I don't think they have much of a complaint against Intel if it takes a year for it to happen.

Same situation with the RV-12. I understand that some customers have had money tied up in an unfinished airplane kit... but the reality is, for most of them, that was their choice (they could have purchased a D-180 avionics kit up until mid July).

Here's hoping, that most of the people that made the choice to wait, will feel that it was worth it.
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