|
-
POSTING RULES
-
Donate yearly (please).
-
Advertise in here!
-
Today's Posts
|
Insert Pics
|
05-23-2011, 05:27 PM
|
|
|
|
Join Date: Feb 2010
Location: SF
Posts: 30
|
|
Andair, where art thou..?
I have tried numerous times to E-mail Andair with questions, but have not received one reply...does anyone have contact information that they have had luck with?  |
05-23-2011, 07:27 PM
|
|
|
|
Join Date: Jul 2007
Location: Santiago, Chile
Posts: 447
|
|
Quote:
Originally Posted by SpaYellowNsx
I have tried numerous times to E-mail Andair with questions, but have not received one reply...does anyone have contact information that they have had luck with? |
I am trying to get an answer about my fuel pump upgrade they don't reply their mail. I will be on holidays in a few week, maybe I will use my free airline ticket to travel England and kick some a$$ 
__________________
Fernando Abasolo
Santiago Chile
SubSonex waiting for tailkit to arrive
Flying phase II RV-8 (SCSE) Serial Number 83290, Tail Number CC-AJC
Flying RV-8 (SCTB) Phase II 600 hours and counting since February 22nd 2010
Serial Number 82727, Tail Number CC-PXG
Lyc. IO-360, Hartzell Prop
VAF #2056
EAA Member 774981
|
05-23-2011, 08:35 PM
|
|
|
|
Join Date: Feb 2010
Location: SF
Posts: 30
|
|
Quote:
Originally Posted by AirbusPilot
I am trying to get an answer about my fuel pump upgrade they don't reply their mail. I will be on holidays in a few week, maybe I will use my free airline ticket to travel England and kick some a$$ |
Thank you, and let me know what you find out. |
05-24-2011, 03:47 AM
|
 |
|
|
Join Date: Jun 2006
Location: Delaware, OH (KDLZ)
Posts: 4,194
|
|
Unfortunately, some vendors don't do email well. Andair seems to be inconsistent in this area. In the past I found them to be quite responsive via telephone.
bob
|
05-24-2011, 04:02 AM
|
 |
|
|
Join Date: May 2009
Location: Zurich, Switzerland
Posts: 538
|
|
Quote:
Originally Posted by AirbusPilot
I am trying to get an answer about my fuel pump upgrade they don't reply their mail. I will be on holidays in a few week, maybe I will use my free airline ticket to travel England and kick some a$$ |
Unfortunately $$ is not a valid currency in the UK its ??.
And you have to kick some ar$e in British english otherwise the Association against cruelty to Donkeys will not like it.
I met Andy from Andair a few weeks ago at Aero in Friedrichshafen and had a chat with him. He seemed a reasonable guy. However, I must admit, that not replying to emails and other non communication plus failure to deliver on promises made does not cut it with me. I am sorry for those of you that are having problems. I will try and talk to Andair and see if I can find anything out.
__________________
Anthony Johnston
Brit working in Zurich, Switzerland.
1500 hour pilot and ex instructor and examiner.
RV-4 s/n 4572 Emp Kit.
RV-3B s/n 11460 Emp Kit. (In storage).
Anthony's RV-4
|
05-24-2011, 04:12 AM
|
|
|
|
Join Date: May 2009
Location: Zurich, Switzerland
Posts: 538
|
|
OK, just got off the phone with Andair (I got through first time). I spoke to Chris and told him about the negative publicity that Andair are getting because of not returning communications. He is going to have a word with Andy.
Lets see if any response is coming out of the UK from Andair.
__________________
Anthony Johnston
Brit working in Zurich, Switzerland.
1500 hour pilot and ex instructor and examiner.
RV-4 s/n 4572 Emp Kit.
RV-3B s/n 11460 Emp Kit. (In storage).
Anthony's RV-4
|
05-24-2011, 04:26 AM
|
|
|
|
Join Date: May 2009
Location: Zurich, Switzerland
Posts: 538
|
|
Well it seems my phone call has worked. Andair have just replied on another thread:
http://www.vansairforce.com/communit...755#post544755
__________________
Anthony Johnston
Brit working in Zurich, Switzerland.
1500 hour pilot and ex instructor and examiner.
RV-4 s/n 4572 Emp Kit.
RV-3B s/n 11460 Emp Kit. (In storage).
Anthony's RV-4
|
05-24-2011, 07:08 AM
|
|
|
|
Join Date: Feb 2006
Posts: 305
|
|
great service from Andair - and Monday was Victoria Day
My experience with Andair has been excellent - prompt relies to e-mails, and they happily exchanged one part that I had ordered and didn't need for another.
Also, in England (and Canada) Monday was a civic holiday - Victoria Day - to celebrate the great good and civilizing influence that the Victorian British Crown brought to many parts of the world. So, Andair was most likely closed yesterday.
Bill Brooks
Ottawa, Canada
RV-6A finishing kit
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -6. The time now is 12:01 AM.
|
Linear Mode
