Skytec comes through!
About ten minutes after getting the bad news (and my posting in a huff) Ken, the repair guy, talked to his boss who pointed out that the warranty does cover Emag installations, so there would be no charge for the repair.
I retract all the bad things I was saying/thinking about the SkyTec guys, and their ancestors :-)
They only left me hanging for about ten minutes, and I never even got the opportunity to get really annoyed and push them. They covered the repair without prodding and on their own initiative, after I had already caved and said "go ahead and bill the credit card."
Good Guys.
James Freeman
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