Fedex v/s UPS

[AirbusPilot]

Hi Folks,

My airplanes is still on ground because my Skytec Starter Failded, Skytec made a very good job repairing it in a few hours, also fedex charged me from Chile to USA just USD116 and took Just two days from pickup to deliver.

Ok now is UPS, they charge USD189 from USA to Chile, but they leave the package waiting in USA for almost a week, then the package arrive to Chile (Yesdterday) and UPS didn't liked Skytec Bill for custom, because it said warranty repair, now they are asking me to do a lot of paperwork and request me to ask Skytec for a bill for a full price of a new Skytec USD375 plus shipping USD189, so I will have to pay almost USD 300 import taxes and worst they are very slow making the paperwork, they think maybe next week they could delivery the starter and I will have to paid for all days that UPS has the starter in storage.

I have bought lot of things in USA, not the first time that I send something for repair, but is the first time that I use UPS (I alway use Fedex or USPS), never have so many problems with other companies, anyway I asked Skytec to use Fedex but they are UPS Fans

Is there any of you guys that work at UPS and could help me to speed up the guys here in Chile???

[mv031161]

Fernando: que le paso al starter? sabes que el Starter tiene un shear pin de repuesto...


http://www.skytecair.com/NL%20Shear%20Pin.htm

http://www.skytecair.com/Troubleshooting.htm


para tus envios a chile te sale mas facil pedirlo a una direccion en los EEUU y tu en uno de tus viajes recojer la parte....si no puedes hacer eso, yo te lo canalizo si quieres y hasta con factura menor...

[Geico266]

UPS = No Saturday Delivery
FEDX = Saturday Delivery + A VERY HOT delivery chick.

Guess which one I use.

[L.Adamson]

Originally Posted by Geico266

UPS = No Saturday Delivery
FEDX = Saturday Delivery + A VERY HOT delivery chick.

Guess which one I use.

UPS --- will put orders on my porch, out of sight to the street.
And better than that, the driver would drop off expensive
items with other deliveries, at my wife's work place, because
he knew we were building an airplane.

FEDX --- just takes them back to the warehouse when no one is home.
Then I have to go out of my way to pick them up.

Guess which one I use

L.Adamson --- RV6A

[RV7Guy]

I tend to use Fedex ground to ship everything. It is cheaper and only takes a day or two longer than air. UPS is a little less convenient but still good. My neighborhood UPS guy is a friend and attends all of our airpark functions. He takes care of us. We use UPS for JDair (www.jdair.com)and have had good success with only one product getting lost.

Most of the RC model stuff I order comes by UPS. They have a greater propensity to damage stuff than Fedex.

Oh well, choices are limited.

[Vlad]

Go international with USPS if you can. I helped with shipping some parts to RVators in Europe and nothing can beat Uncle Sam's Postal Service. A bit longer but cheaper and hassle free.

[Geico266]

Originally Posted by L.Adamson

UPS --- will put orders on my porch, out of sight to the street.
And better than that, the driver would drop off expensive
items with other deliveries, at my wife's work place, because
he knew we were building an airplane.

FEDX --- just takes them back to the warehouse when no one is home.
Then I have to go out of my way to pick them up.

Guess which one I use

L.Adamson --- RV6A

The one with the HOT delivery chick?

[wil]

My wife and I run a small business and receive and ship daily. If I am given an option I would rather that Fed Ex ship to me. No hot chic delivery girl, in fact a grizzled, grey haired old fa*t, but we can and do relive our days as sailors on sister ships from long ago.

When we ship, we use USPS flat rate shipping boxes that we can print the postage for ourselves. That is convient living in a rural area.

UPS has destroyed more shipments to us than I care to tell about.

[Mel]

Personally, with over 40 years of receiving packages, UPS has a grade of 96%

FedEx has a grade of 12%

[AirbusPilot]

Because they said they didn't sell me a new starter, they just repair my starter over warranty, but UPS doesn't want to make the custom paperwork with the original invoice, so the guy from UPS said my starter will be keep on custom and sell in a public auction in about 6 month

So I asked to skytec to send me a new starter this time by fedex, I will have to wait till monday to know what happens.

I think people from Skytec are great, the only problem is they didn't know how things work to the south of US border.

Wish me luck I want to be flying again soon