Does any one know why ECI is not filling orders?

#N72CR · #1 05-17-2009, 08:02 PM

I ordered, and put a deposit down on an ECI engine kit on 12/31/2008. My builder still has not received the parts.

When I ordered the engine, the agreement was a March 2009 delivery. The last info I received, on May 5th, is they have no idea when ECI will send the kit to them, and for me to check back in with them in June. What is going on. Chris
#N72CR

DeltaRomeo · #2 05-17-2009, 09:00 PM

Quote:

Originally Posted by #N72CR

snip.... My builder still has not received the parts...snip

I didn't read where you tried to contact ECi first. Assuming you did? http://www.eci.aero/pages/contact.aspx

If not, call Joe Trampota Central Territory Manager 210-820-8148. He's a good guy and should be able to help.

#N72CR · #3 05-17-2009, 09:07 PM

Quote:

Originally Posted by DeltaRomeo

I assume you've tried to contact ECi? http://www.eci.aero/pages/contact.aspx

I sent you a PM... Please feel free to follw-up on this thread.

DeltaRomeo · #4 05-17-2009, 09:09 PM

Thanks Chris. I'd still go to ECi and see what you can find out. Contact Christy at mailto:cnquinn@eci.aero also. She's my contact there (Marketing rep).

b,
dr

#N72CR · #5 05-17-2009, 09:34 PM

Quote:

Originally Posted by DeltaRomeo

Thanks Chris. I'd still go to ECi and see what you can find out. Contact Christy at mailto:cnquinn@eci.aero also. She's my contact there (Marketing rep).

b,
dr

I have left an email. Did not see any problems with shipping delays on ECI's website.

RV7Guy · #6 05-17-2009, 09:54 PM

My neighbor has an ECI on order. It was supposed to be built at Sun n' Fun but there is a delay. Apparently they have some outside supplier delays.

Contact those recommended by Doug. They will update you with an honest assessment of what is going on.

Quote:

Originally Posted by #N72CR

I ordered, and put a deposit down on an ECI engine kit on 12/31/2008. My builder still has not received the parts.

I'm not going to disclose the builder, until I have more information from the rest of you who have ordered an ECI engine over the last 6 months. The builder is well know and advertise's on Vansairforce.com

When I ordered the engine, the agreement was a March 2009 delivery. The last info I received, on May 5th, is they have no idea when ECI will send the kit to them, and for me to check back in with them in June.

Please help me understand what is going on.

Chris
#N72CR

rgbewley · #7 05-18-2009, 09:30 AM

I don't have any first hand knowledge, but it might be an issue with camshafts. I don't know if ECI used Crane or not for their cams. Lycoming did. When suppliers close their doors, it can take some significant time to identify an alternate supplier and get them up and running. The production process definitely slows down.

airguy · #8 05-18-2009, 12:01 PM

I had Joe Trampota with ECI on the phone about 2 weeks ago asking a few questions, and he mentioned that the delays are due to cases not being delivered to them. He alluded to some type of connection between now-defunct Superior and the vendor that supplies cases to ECI, and this was the source of the problem. He did tell me that he expected that to unravel itself relatively soon.

wobo9a · #9 05-18-2009, 06:31 PM

I've been waiting for ECI to deliver a 360 kit to my assembler for 10 weeks. At first I was told ECI had run out of sumps. Now I hear they don't have connecting rods.

Dave Woboril

Robert Anglin · #10 05-18-2009, 07:44 PM

I can not speek for ECI, but D.R. is correct on this one. I have known Joe to get up from his desk go out to the stock room and send me a part When I have called to tell him it was not in the kit. If he had it on hand. If it was still being held up by a Sub. he has always been strait up.. With Sup- Fortworth going to the big boys. The little suplyers are in a spin.. things are backed up and may not get lined out for some time.. Call for your peace of mind its a 1-800 number, they will not bite. Even good people have bad days. Thats what makes them good they keep tring to work through it!!!!