Product alert: Full Throttle Concepts

Tom May · #1 03-09-2009, 08:19 AM

Hi all,
I recently ordered (over a month ago) a Silver Bullet Steering Link and Silver Bullet Control Arm from Full Throttle Concepts, Inc. (http://www.rivethead-aero.com). Unfortunately they have not shipped the order and will not return my phone calls or e-mail. I am now in the process or trying to recover my payment through my credit card company. I do not recommend using this company. Of all the RV part suppliers that I have used, this is the first time I have run across this problem.

jthocker · #2 03-09-2009, 08:23 AM

Business as usual for the Silver bullet, they eventually show up, don't worry too much.

N395V · #3 03-09-2009, 08:33 AM

Call your credit card company and stop the recovery process.
Unless you need it immediately don't worry it will show up.

tomhanaway · #4 03-09-2009, 08:46 AM

Actually, the only way I got a response with this guy was by cancelling through Paypal. Suddenly, after 5 weeks of no response to my emails, the product was shipping and would I please terminate the cancellation process.

I now use iflyrv10.com Much better operation.
Tom H

Rick_A · #5 03-09-2009, 10:02 AM

I got one of his canopy handles. Yeah, it took awhile for delivery but he does nice work.

f1rocket · #6 03-09-2009, 11:07 AM

Took me almost 4 months to get two canopy handles. They are nice but I would not order anything from him again.

dan carley · #7 03-09-2009, 06:24 PM

i had a real bad go around with that company. the only way to get results is threaten him. poor business man. i canceled the order and got a refund from visa.

my opinion not a way to do business

dan carley
rv-4
N14FT

Phil · #8 03-09-2009, 08:47 PM

That's the way it always is.

That's why I made one large order up front. I ordered 1 of everything for my model of airplane..

I thought it was worth only getting frustrated once - instead of 10 times over.

I went into it expecting the worst and it really wasn't as bad as I had prepared myself.

Phil

Tom May · #9 03-12-2009, 12:38 PM

Well,
After my credit card company notified Full Throttle Concepts that they were taking action to recover my funds the part did arrive today. Full Throttle Concepts have not returned my phone calls or e-mails. After all this is said, I would not recommend using this company, there are to many good people out there making RV parts that know how to run a business.

Michael Brown · #10 03-12-2009, 05:40 PM

I know Dave personally and he is a great guy. He works a more than full time job and produces these products for us in his spare time. I know he is not good with the phone or email, but he always comes through. I must say I am very happy with all of the products I have received from Full Throttle Concepts. Just don't wait til the last minute to place your order and be patient. He will deliver exceptional products.