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  #1  
Old 01-14-2008, 01:37 PM
Mel's Avatar
Mel Mel is offline
 
Join Date: Mar 2005
Location: Dallas area
Posts: 10,762
Default Where's Stein?

Anyone heard from Stein lately? 2 e-mails no response. Phone calls result in "mail box full".
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Mel Asberry, DAR since the last century.
EAA Flight Advisor/Tech Counselor, Friend of the RV-1
Recipient of Tony Bingelis Award and Wright Brothers Master Pilot Award
USAF Vet, High School E-LSA Project Mentor.
RV-6 Flying since 1993 (sold)
<rvmel(at)icloud.com>
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  #2  
Old 01-14-2008, 01:58 PM
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RickWoodall RickWoodall is offline
 
Join Date: Jan 2007
Location: Ontario Canada
Posts: 1,452
Angry Dont want any more work?

I emailed for their DVD's a year ago, no response.
I emailed a week ago for some info on AP brackets and cables...no response. Hmmmmm.
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Rick Woodall C-GSTT "ghost"
9a -TMX io-320, catto three blade, dual dynon hdx with a/p. 900+ hrs in 8 yrs flying.

Flew to Osh 11,12,15,17,19. SNF 2013. West to Cali /Washington/Vancouver/crossed the Rockies north to Red Deer east to Moosonee and over to maritimes. South to Jekyll Isl, cedar key, and Key West etc. 6 trips and 17 islands of the Bahamas. Flown turtles and dogs for Pilots n Paws too. Love our Rv's
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  #3  
Old 01-14-2008, 03:42 PM
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Guy Prevost Guy Prevost is offline
 
Join Date: Jan 2005
Location: albuquerque, nm
Posts: 1,167
Default

I've place two web orders with them in the last week. Both have shipped same day. I only wish they could figure out how to automagically include the things I forgot to order. Shipping gets expensive!
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Albuquerque, NM
RV-8a Built, Enjoyed, Sold
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RV-10, Bought, Rebuilt, Enjoying
Build / First Flight Video: http://www.youtube.com/watch?v=8f9HXzZT1dE
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Arguing on the internet is like having a competition to see who can hit a brick wall the hardest. You may win, but you're still an idiot.
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  #4  
Old 01-14-2008, 04:23 PM
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RickWoodall RickWoodall is offline
 
Join Date: Jan 2007
Location: Ontario Canada
Posts: 1,452
Talking Stein is somewhere

Well Stein office emailed me today. They must be lurking. :-)
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Rick Woodall C-GSTT "ghost"
9a -TMX io-320, catto three blade, dual dynon hdx with a/p. 900+ hrs in 8 yrs flying.

Flew to Osh 11,12,15,17,19. SNF 2013. West to Cali /Washington/Vancouver/crossed the Rockies north to Red Deer east to Moosonee and over to maritimes. South to Jekyll Isl, cedar key, and Key West etc. 6 trips and 17 islands of the Bahamas. Flown turtles and dogs for Pilots n Paws too. Love our Rv's
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  #5  
Old 01-14-2008, 04:36 PM
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Mel Mel is offline
 
Join Date: Mar 2005
Location: Dallas area
Posts: 10,762
Default

I finally got through. Thanks.
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Mel Asberry, DAR since the last century.
EAA Flight Advisor/Tech Counselor, Friend of the RV-1
Recipient of Tony Bingelis Award and Wright Brothers Master Pilot Award
USAF Vet, High School E-LSA Project Mentor.
RV-6 Flying since 1993 (sold)
<rvmel(at)icloud.com>
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  #6  
Old 01-14-2008, 04:50 PM
SteinAir SteinAir is offline
 
Join Date: Feb 2005
Location: Minneapolis
Posts: 2,471
Default We're here....just a little behind!

Sorry Guys...many of my people took vacation over the holidays and new year, then last week I took a bunch of people (myself included) down to Garmin in Kansas for training (expensive and time consuming, but at least my people will know what they are talking about). It's hard to remove people from a small business for training and such as we get way behind...but in the long term it pays off because people gain knowledge.

Anyway, we're all back now and digging out from being gone over the holidays and training, etc... No more breaks for awhile while we get caught up. We're furiously going through emails and phone messages trying to catch up as quickly as we can. The voice mailboxes are full,but we're getting through them.

We just added another phone line last week which should be online sometime this week to help with the terrible phone situation. Also have anohter person to help with emails so that should alleviate some of that.

We're doing the best we can right now, and rest assured we're here spending as much time as we can getting through all of your requests. I appreciate the patience while we get on our feet for '08!

The DVD's are anohter story all together. Should be much sooner than later...I hope

Cheers,
Stein

BTW, the WORST possible day to try and get hold of us is Monday or Tue. The rest of the week is usually fine, but Mondays are almost impossible.
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  #7  
Old 01-14-2008, 07:02 PM
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TravisHamblen TravisHamblen is offline
 
Join Date: Sep 2005
Location: Minnesota (Brrrr!)
Posts: 79
Default

Quote:
Originally Posted by SteinAir View Post
I took a bunch of people (myself included) down to Garmin in Kansas for training (expensive and time consuming, but at least my people will know what they are talking about).
I bet that training will pay huge dividends in the future. Every guy from Steinair I have met thus far has been top notch. Keep those guys sharp and they will make you a small fortrune in the long run!
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Travis
RV-7A (flying)
IO-390X 215hp (Barrett Precision Engines)
Dynon EFIS & EMS, Trutrak Digiflight II,
XCom, AvMap EKP-IV, Flightline Interiors

Lake Elmo Airport (21D)
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  #8  
Old 01-15-2008, 08:43 AM
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LettersFromFlyoverCountry LettersFromFlyoverCountry is offline
 
Join Date: Jan 2005
Location: St. Paul, MN.
Posts: 4,792
Default

I have a reliable source who reports it's not just guys at SteinAir anymore.
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St. Paul, MN.
Blog: Letters From Flyover Country
RV-12iS Powerplant kit
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