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12-31-2019, 01:12 AM
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Join Date: Apr 2010
Location: Covid Country-SoCal
Posts: 1,081
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It's even worse than that, but I moved on from trying to work with Phillip, you should too.
-Marc
Quote:
Originally Posted by Kyle Boatright
My guess is the company is a guy doing business out of his basement. He builds 20 boxes on a Saturday, sells from inventory, and makes another batch when inventory gets low.
M-F, 9-5, he's sitting in an office somewhere earning his regular paycheck and can't take calls.
Just a guess.
I've thought about a similar business model for building electric tugs. A big concern is frustrated customers who can't wait a day for an answer to an e-mail.
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__________________
RV-10
N814RV
2020 Donation Made
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12-31-2019, 06:19 AM
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Join Date: Mar 2008
Location: Clarksboro, NJ
Posts: 827
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Quote:
Originally Posted by n38139
I have a Switchbox I paid a lot of money for.
It failed and I sent it back in to have it repaired.
They WOULD NOT give me a phone number to talk to them. Everytime they wanted information or confirm something they would send an email even if it was a yes/no answer. I asked them for a number every time but they would never give me one. I don't know about you but I don't have access to hourly email, what a pain.
You would think that a component that cost so much from a company based in NY would have a support phone number.  |
Steve, I just send you a PM... |
12-31-2019, 08:17 AM
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Join Date: Jul 2007
Location: Wray, Co
Posts: 584
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verizon?
I live in an area where only Verizon is the phone carrier. Is it possible to get a remote switch to work with them.
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12-31-2019, 02:28 PM
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Join Date: Jan 2005
Posts: 933
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Quote:
Originally Posted by rwarre
I live in an area where only Verizon is the phone carrier. Is it possible to get a remote switch to work with them.
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For years I've been using a Verizon Hotspot (added to my Verizon cell phone account) and this WEMO smart plug. It's worked well.
Last edited by RV8JD : 12-31-2019 at 02:36 PM.
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12-31-2019, 06:53 PM
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Join Date: Jul 2012
Location: n. wi
Posts: 774
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just curious..........do all of these devices work no matter how cold the temp they are sitting in?
__________________
Bob Noffs
n. wi.
dakota hawk/jab 3300 built and flying. sold 6/18.getting serious about the 12. in the hangar now as of 10/15/19
RV-12 kit as of 9/13
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12-31-2019, 07:01 PM
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Join Date: Jun 2006
Location: Delaware, OH (KDLZ)
Posts: 4,194
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Quote:
Originally Posted by RV8JD
For years I've been using a Verizon Hotspot (added to my Verizon cell phone account) and this WEMO smart plug. It's worked well.
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What hotspot are you using? The ones on their website don?t have very good reviews. |
12-31-2019, 07:29 PM
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Join Date: Aug 2005
Location: Atlanta, GA
Posts: 4,208
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Quote:
Originally Posted by bobnoffs
just curious..........do all of these devices work no matter how cold the temp they are sitting in?
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They should. They are 120V powered, so you aren't depending on a battery.
__________________
Kyle Boatright
Marietta, GA
2001 RV-6 N46KB
2019(?) RV-10
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12-31-2019, 08:01 PM
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Join Date: Nov 2009
Location: somewherville
Posts: 160
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Quote:
Originally Posted by bobnoffs
just curious..........do all of these devices work no matter how cold the temp they are sitting in?
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I tried one some years ago, and it most definitely did not like the cold. Ymmv |
12-31-2019, 09:04 PM
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Join Date: Jan 2005
Posts: 933
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Quote:
Originally Posted by rleffler
What hotspot are you using? The ones on their website don’t have very good reviews.
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I have the Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L, but it appears to be discontinued. Looks like its made by NETGEAR. I've had no problems with it in the 3 years it's been in my hangar and continuously plugged in.
https://www.verizonwireless.com/inte...otspot-ac791l/
Last edited by RV8JD : 12-31-2019 at 09:26 PM.
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12-31-2019, 09:08 PM
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Join Date: Aug 2005
Location: Atlanta, GA
Posts: 4,208
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Quote:
Originally Posted by philip_g
I tried one some years ago, and it most definitely did not like the cold. Ymmv
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Phillip, where are you (how cold) and which device were you using?
__________________
Kyle Boatright
Marietta, GA
2001 RV-6 N46KB
2019(?) RV-10
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