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04-11-2007, 10:48 AM
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Join Date: Mar 2006
Location: Newport, TN
Posts: 7,496
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Vans Order Tracking
Does anyone ever have any success tracking shippments via reference number as listed on Van's site?
This never works for me! Is there a trick to it?
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04-11-2007, 10:51 AM
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Join Date: Mar 2005
Location: Dallas area
Posts: 10,762
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Always works for me.
__________________
Mel Asberry, DAR since the last century.
EAA Flight Advisor/Tech Counselor, Friend of the RV-1
Recipient of Tony Bingelis Award and Wright Brothers Master Pilot Award
USAF Vet, High School E-LSA Project Mentor.
RV-6 Flying since 1993 (sold)
<rvmel(at)icloud.com>
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04-11-2007, 10:53 AM
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Join Date: Jun 2006
Location: Delaware, OH (KDLZ)
Posts: 4,194
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Last order I placed I had similiar issues. I called VAN's directly and was told that they were having difficulties with this and quite a few people were having problem tracking by reference. The woman I spoke with apologized and looked up the tracking number for me.
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04-12-2007, 11:53 AM
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Join Date: Nov 2006
Location: Azle, TX
Posts: 352
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Me Too
Quote:
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Originally Posted by rleffler
Last order I placed I had similiar issues. I called VAN's directly and was told that they were having difficulties with this and quite a few people were having problem tracking by reference. The woman I spoke with apologized and looked up the tracking number for me.
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Had the same thing, just recently. Keep trying!
__________________
Bill Grant, A&P
8KCAB, M20G
RV-4: Fuselage controls
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04-12-2007, 11:59 AM
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Join Date: Jan 2005
Location: Atlanta, GA
Posts: 2,295
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I have NEVER been able to get this to work in over three years of building and ordering stuff. I usually just call Van's and talk to someone in shipping and they give me a tracking number.
__________________
"What kind of man would live where there is no daring? I don't believe in taking foolish chances but nothing can be accomplished without taking any chance at all." - Charles A. Lindbergh
Jamie | RV-7A First Flight: 7/27/2007 (Sold)
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04-12-2007, 01:51 PM
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Chief Obfuscation Officer
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Join Date: May 2005
Location: Livermore, CA
Posts: 1,110
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Parts or Kits
Brian,
Are you talking about parts orders or kit shipments?
When kits have been shipped via FedEx Freight, I've never been able to get any useful information using the FedEx Reference # on Van's site. I've always called Van's and been given a PRO number which I've tracked here.
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04-12-2007, 02:49 PM
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Join Date: Mar 2006
Location: Newport, TN
Posts: 7,496
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Brad,
Parts and small things.... You know the million little things you need. You order, pay the $4 fee and shipping and about a day later you go DOOOH! I forgot to order that something that cost like $2 and you really need bad so you have to create another order and pay the fees and shipping and then the cycle continues over and over and over again.
That kind of stuff.

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