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02-18-2017, 02:19 PM
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Join Date: Feb 2005
Location: LSGY
Posts: 3,200
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ACS rocks
I really love ACS - and the Irwins are just good people.
They have such a fantastic catalog, stock so much stuff that I'm sure they sell one or two of a year, but they keep doing it to remain the most relevant supplier to the homebuilder.
Their prices are really competitive. They've taken the time to make their website very usable. They don't ignore the international customer. I love being able to keep my shopping cart for weeks or months. Can't say enough good things about those guys and gals.
I hope they keep up the good work, and I truly wish them continued success.
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02-18-2017, 02:32 PM
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Join Date: Jan 2005
Location: Hazlehurst, GA
Posts: 1,359
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Excellent
Doing business with them in the East since the bought Alexander in Griffin. I miss Tim, but I was in the store today and was told he was in there yesterday helping out in a lunch crunch even though he doesn't work there anymore. I've never had a problem with anything there. If there is a rare error, it is remedied immediately regardless of the cost. Good owners, good employees and a good attitude is a true blessing to those of us called customers
Thanks for posting the follow up.
__________________
IHN,
2020 Dues Paid
Robby Knox
THEM: Why do you always carry a knife?
ME: I can't open a bag of chips with my Glock!
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02-18-2017, 02:33 PM
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Join Date: Aug 2016
Location: Asheville, NC
Posts: 2,104
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I've been an ACS customer for almost 30 years and they have always treated me right. Since moving to the Asheville NC area, I have been frustrated a few times that it takes UPS three days to deliver a package from Atlanta. Also, UPS doesn't normally deliver on Saturdays. The ACS website doesn't offer a FedEx option, but I discovered that if I put "Please ship via FedEx" in the Special Instructions, they will do so and I get faster, Saturday delivery for the same price as UPS. There have been many times when I ordered something at 3PM and ACS shipped it the same day. Great company.
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(2020 dues paid)
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02-18-2017, 03:34 PM
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Join Date: Apr 2008
Location: Lake Havasu City AZ
Posts: 2,393
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ACS
I have nothing but good things to say about ACS.
Regarding shipping, for small items that are not time critical Priority Mail can save a significant amount of money. I am pretty close to Corona so Priority and UPS Ground are about the same delivery time. Using UPS ground I can order late in the day and have the item around 10 am the second day.
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02-18-2017, 04:01 PM
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Join Date: Apr 2010
Location: Ridgeland, SC
Posts: 2,589
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Being a vendor to, and a customer of Aircraft Spruce, I too can vouch for Jim and his company's credibility. Yes, Jim reads VAF, and if you email him, he will answer. Probably one of the most accessible business owners in this industry.
Tom
__________________
Tom Swearengen, TS Flightlines LLC, AS Flightlines
Joint Venture with Aircraft Specialty
Teflon Hose Assemblies for Experimentals
Proud Vendor for RV1, Donator to VAF
RV7 Tail Kit Completed, Fuse started-Pay as I go Plan
Ridgeland, SC
www.tsflightlines.com, www.asflightlines.com
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02-18-2017, 04:47 PM
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been here awhile
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Join Date: Dec 2004
Location: North Alabama
Posts: 4,301
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One other thought......
How many times have we seen a VAFer who in frustration hastily writes an unflattering "review" of a vendor before all facts are in hand and all avenues of remediation have been explored?
In the years I've been on VAF I recall several times someone has blasted a vendor (Aircraft Spruce seems to be a popular target) and then had to walk back the criticism after giving the vendor a chance to clarify or remedy the situation. Sometimes the problem is due to the purchaser not fulfilling their end of the deal.
Perhaps we are too quick use our keyboards to unload on a supplier before we have given the vendor a chance to resolve an issue?
We've recently seen some very harsh words written about Navworx, some even reached the level of personal attacks. Unfortunately, those statements will live in the archives even if the company regains its footing.
But.....I'm probably meddlin' where I shouldn't be meddlin'.....so please disregard this post....
Last edited by Sam Buchanan : 02-18-2017 at 04:50 PM.
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02-18-2017, 05:23 PM
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Join Date: Oct 2005
Location: Estes Park, CO
Posts: 3,947
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ACS
Quote:
Originally Posted by Ironflight
One of the best bargains in home building is when you order a single small item from ACS, and they can slip it in a padded envelope and send it USPS for less than two bucks. It makes having to order a single AN fitting or the right size bolt much less painful!
Paul
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That's how I do it. I always have something to do while I wait for snail mail and it saves me a ton in shipping.
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Larry Larson
Estes Park, CO
http://wirejockrv7a.blogspot.com
wirejock at yahoo dot com
Donated 12/03/2019, plus a little extra.
RV-7A #73391, N511RV reserved (2,000+ hours)
HS SB, empennage, tanks, wings, fuse, working finishing kit
Disclaimer
I cannot be, nor will I be, held responsible if you try to do the same things I do and it does not work and/or causes you loss, injury, or even death in the process.
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02-18-2017, 05:45 PM
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Join Date: Nov 2011
Location: Aurora, OR
Posts: 843
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Lots of little tricks to controlling shipping costs. I like the idea of cutting things up into smaller ordered for USPS and I have benefited from that as well.
Yesterday I needed to order a few items, one of which was a couple yards of canbon fiber cloth. Made a huge difference in shipping to choose folded for shipping rather than rolled. I don't need it perfectly flat so folded is great, and saved me more than $35 in shipping cost difference. I like that they ask you which you want and let you choose.
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Greg Hughes - Van's Aircraft - Community, Media, Marketing
Van's web site | Instagram | Facebook
Opinions, information and comments are my own unless stated otherwise. They do not necessarily represent the direction/opinions of my employer.
Building RV-8A since Sept 2014 (N88VX reserved)
Dual AFS 5600, Avidyne IFD 440, Whirlwind 74RV, Superior XP IO-360
VAF build thread - Flickr photo album - Project Facebook page
Aurora, OR (EAA Chapter 105)
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02-18-2017, 07:30 PM
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Join Date: Jan 2005
Posts: 369
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Freight? What freight?
Doesn't everybody just hop in the golf cart, drive through the airport gate and walk into the store?
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Mark Strahler
RV-6 (Purchased flying)
KFFC-Peachtree City, GA
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02-18-2017, 10:12 PM
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Join Date: Sep 2011
Location: WV22
Posts: 849
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I love ACS. But my most recent shopping for a case of oil and Camgaurd resulted with the best deal with Sporty's. Shipping included. Plus, I'm entered for a chance to wind a plane!!
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RV-4 0320\D3G 160, Whirlwind 200GA 70".
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