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  #21  
Old 01-14-2017, 08:48 PM
David-aviator David-aviator is offline
 
Join Date: Feb 2005
Location: Chesterfield, Missouri
Posts: 4,514
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Quote:
Originally Posted by txshan130 View Post
Looking thru my mail this afternoon and I have a letter from the FAA...heart rate always goes up a bit as I rarely have reason to receive letters from the FSDO.

Anyway, it goes on to say that they are reaching out to me because I have installed a Navworx ADS600-B and they would like to inspect my airplane and installation in order to gain more information about the Navworx units. After numerous attempts to contact Navworx, they have apparently not been granted access to the facility...

What say the masses?

Anyone else get the letter?

Bill (Navworx)?

Pretty sure I have no desire to let the FAA come inspect my plane...but curious to see what everyone thinks :-)
The letter you received is indication the negotiations between FAA and Navworx to resolve the issues (whatever they are) are at standstill.

The FAA would like to verify the legitimacy of the product and Navworx refuses to permit it.

The matter remains as stupid today as it was before November 17 letter.

In effect, Navworx is assisting the FAA in causing its demise.
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  #22  
Old 01-15-2017, 06:00 AM
DavidBunin DavidBunin is offline
 
Join Date: Jan 2017
Location: Rockwall, TX
Posts: 57
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Quote:
Originally Posted by David-aviator View Post
The letter you received is indication the negotiations between FAA and Navworx to resolve the issues (whatever they are) are at standstill.
I don't think so. There are many FAA offices that work on ADS-B issues. My impression is that these letters are not coming from the Ft Worth ACO, which is the office currently in discussions with NavWorx. The letters seem to be coming from various Flight Standards offices (FSDO). If I had to guess, I'd say they originate with the rebate office.

Quote:
The FAA would like to verify the legitimacy of the product and Navworx refuses to permit it.
Not true. The FAA actions in September and October forced a stop to production. Now the FAA wants to inspect the production process, and NavWorx is unable (not unwilling) to comply. Also, I fail to see how inspecting an installation validates (or invalidates) the TSO approval of a manufactured article.

Quote:
The matter remains as stupid today as it was before November 17 letter.
Agree (except it started in September with the rebate program).

Quote:
In effect, Navworx is assisting the FAA in causing its demise.
Undetermined. The FAA doesn't really need any help with that. But as they say, it ain't over until the fat lady sings, and she hasn't even warmed up yet.

David Bunin
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  #23  
Old 01-15-2017, 09:02 AM
David-aviator David-aviator is offline
 
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Location: Chesterfield, Missouri
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Well David, your point of view is a bit more gracious than mine.

You probably have not sent Navorx $1,891.15 with nothing to show for it.
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  #24  
Old 01-15-2017, 10:13 AM
Paul 5r4 Paul 5r4 is online now
 
Join Date: Oct 2006
Location: Foley, Al
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David, My gut feeling is that this has been a hugh bump in the road for Navworx and at some point they will stand behind your $1900. I certainly understand your frustration. I have the 600EXP installed just a couple months before it all hit the fan. I'm upset as well. It just seems that with the scathing letter from their site gone and price increases in place they are going to survive this. I'm keeping my fingers crossed for us all!
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  #25  
Old 01-15-2017, 04:09 PM
DavidBunin DavidBunin is offline
 
Join Date: Jan 2017
Location: Rockwall, TX
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You're right, David. I have a LOT more than that invested in NavWorx. Add a zero, at least.

But I still have some hope.

David Bunin
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  #26  
Old 01-16-2017, 07:25 AM
jimbo jimbo is offline
 
Join Date: Apr 2006
Location: Howell, MI
Posts: 297
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So the approval has been rescinded and they aren't shipping the goods, is Navworx refunding money when requested?

Jim
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  #27  
Old 01-16-2017, 09:07 AM
DavidBunin DavidBunin is offline
 
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Location: Rockwall, TX
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Quote:
Originally Posted by jimbo View Post
So the approval has been rescinded and they aren't shipping the goods, is Navworx refunding money when requested?
The TSO has been temporarily suspended, it has not been revoked. Once a few things get ironed out, the TSO can easily be reinstated.

I don't know about refunds, but if you did not receive merchandise that you ordered, you can just dispute the charge with your credit card company.

David Bunin
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  #28  
Old 01-16-2017, 09:25 AM
tim2542 tim2542 is offline
 
Join Date: Aug 2009
Location: Redding,Ca
Posts: 633
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Quote:
Originally Posted by Paul 5r4 View Post
David, My gut feeling is that this has been a hugh bump in the road for Navworx and at some point they will stand behind your $1900. I certainly understand your frustration. I have the 600EXP installed just a couple months before it all hit the fan. I'm upset as well. It just seems that with the scathing letter from their site gone and price increases in place they are going to survive this. I'm keeping my fingers crossed for us all!
Dig around a bit on the web site, the letter is gone but so is the product.
There is nothing for sale there, the phones and emails are not answered, there is no update posted. These are not the actions of a company that hopes to continue.
I hope David and others who have a purchase in process get their money back, but I doubt it will happen.
I hate to say it, but this ship is already sunk, even if something gets worked out re: the AD and FAA difficulties, the reputation of the business is ruined at this point. Who would cut a check to them at this point? I wouldn't.
I think about all we can hope is the EXP model is left off the AD and we continue to use it unsupported, or someone comes along and buys up the pieces and sells under a different brand.

Tim Andres
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  #29  
Old 01-16-2017, 10:30 AM
BHunt BHunt is offline
 
Join Date: Mar 2012
Location: Wichita Falls, TX
Posts: 315
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Quote:
Originally Posted by tim2542 View Post
Dig around a bit on the web site, the letter is gone but so is the product.
There is nothing for sale there, the phones and emails are not answered, there is no update posted. These are not the actions of a company that hopes to continue.
I hope David and others who have a purchase in process get their money back, but I doubt it will happen.
I hate to say it, but this ship is already sunk, even if something gets worked out re: the AD and FAA difficulties, the reputation of the business is ruined at this point. Who would cut a check to them at this point? I wouldn't.
I think about all we can hope is the EXP model is left off the AD and we continue to use it unsupported, or someone comes along and buys up the pieces and sells under a different brand.

Tim Andres
I was just talking to my wife about this. About even if they get things fixed, I would be very hesitant to buy from them based on this example.
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  #30  
Old 01-16-2017, 11:03 AM
JBPILOT JBPILOT is offline
 
Join Date: Nov 2007
Location: Jesup, Iowa
Posts: 1,658
Default My opinion - -

I don't believe any of us know 100% what all the facts are. We will have to wait. I believe we will find out within the next 6 months. Until then, I think we can continue to get the benefits the units provide. Yes, I am speaking positively, because Bill took care of me when my first box started to fail. Current one is working great.
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