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  #1  
Old 10-17-2016, 09:39 AM
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Plummit Plummit is offline
 
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Default KAJO CTAF freq not displayed on Garmin

I have both a G-900X and a GPS map 796. When I load the page for KAJO they only show the ASOS frequency, not the CTAF (122.7).

I called Garmin today to report this and the person I spoke with (Scott) directed me to the "report problems" link. When I asked if he did not care about the details, his response was "There's too much stuff out there to care about".

I filed the report online so we'll see when/if this gets corrected. BTW, the nav data cycle is 1611.

-Marc
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  #2  
Old 10-17-2016, 01:44 PM
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Quote:
Originally Posted by Plummit View Post
I have both a G-900X and a GPS map 796. When I load the page for KAJO they only show the ASOS frequency, not the CTAF (122.7).

I called Garmin today to report this and the person I spoke with (Scott) directed me to the "report problems" link. When I asked if he did not care about the details, his response was "There's too much stuff out there to care about".

I filed the report online so we'll see when/if this gets corrected. BTW, the nav data cycle is 1611.

-Marc
Hello Marc,

Thanks for reporting this. Our database team does a good job at responding to these types of missing data reports, so we are confident it will be improved soon.

We checked and they have logged your report in their issue tracking system.

Thanks,
Steve
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  #3  
Old 10-20-2016, 01:36 PM
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Thanks Steve. They sent me an email with an invitation to download the Jepp data until they get it corrected. Question: When I had Jepp before I would download it onto an SD card. Do I still do that or should I put it on the Garmin cards for my G-900X?

~Marc

Quote:
Originally Posted by g3xpert View Post
Hello Marc,

Thanks for reporting this. Our database team does a good job at responding to these types of missing data reports, so we are confident it will be improved soon.

We checked and they have logged your report in their issue tracking system.

Thanks,
Steve
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  #4  
Old 10-21-2016, 07:57 AM
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g3xpert g3xpert is offline
 
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Quote:
Originally Posted by Plummit View Post
Thanks Steve. They sent me an email with an invitation to download the Jepp data until they get it corrected. Question: When I had Jepp before I would download it onto an SD card. Do I still do that or should I put it on the Garmin cards for my G-900X?

~Marc
Hello Marc,

If you go to your FlyGarmin database download page, you will see that we have issued you a free navigation database update.

Just download this database to your SD card the same as you did with the other navigation database and install in your aircraft.

This issue has already been addressed in the Garmin navigation database and will be reflected in the next cycle.

Please contact us at G3Xpert@garmin.com if you have additional questions.

Thanks,
Steve
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1-866-854-8433 - 7 to 7 Central Time M to F
Please email us for support instead of using Private Messaging due to the limitations of the latter.
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  #5  
Old 10-21-2016, 09:25 PM
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Thanks Steve, That was fast!

regards

-Marc
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