I have been a big fan of Lightspeed headsets. My first pair was the 20XL. I took advantage of the trade-up program they had and traded up to the first generation Zulu when they came out. It was a very pleasant experience and customer service was top notch. When I finished my RV-10, I needed three more headsets so I went ahead and ordered a new Zulu 2 and two Sierras for the rear passengers. All four headsets went with the sale of the RV-10. Fast forward and I am back building a -9A. Need a headset again and bought a generation 1 Zulu here on the forum. I was very happy with it. Took it out of the case to fly with a hanger neighbor a few weeks ago and found that everything coated with the soft touch was very sticky.
I didn't want to fool with it so I contacted Lightspeed through their website asking about it and what could be done. All the response I got from them was an advertisement for their products, nothing technical. I was able to clean the sticky off using a Magic Eraser wet with isopropyl alcohol. It took some time and elbow grease. With the Magic Eraser you have to be careful to not remove the writing though. Its pretty aggressive. I am pleased with getting the soft touch coating off. This headset will be for the passenger. I still need to get another for myself but it will be the in-ear style. I had a set of the QT Halo's and loved them, especially for cross country flight. I will be getting the new set that CMW is manufacturing as it appears they have addressed my only complaints I had with my old QT Halo. What ever happened to the excellent customer service Lightspeed offered years ago? Did the company and customer base grow too large?
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David C.
Howell, MI
RV-10: #41686 Under Construction
RV-9A: #90949 Under Construction
RV-10: #40637 Completed/Sold 2016
Cozy MKIV:#656 Completed/Sold 2007
"Donor Exempt" but donated through Dec. 2020
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